Job Responsibilities:

- Reporting to the Program Director (London)

- Own day-to-day execution of the Product Program in India

- Lead and mentor Program Associates, ensuring accountability, delivery quality, and professional development.

- Govern RAID processes ensuring full documentation, follow-up, and clear escalation paths.

- Facilitate program-level agile ceremonies and product team ceremonies, including PI Planning, Sprint Reviews, Retrospectives, and cross-team stand-ups.

- Provide support to the Release Train Engineer (RTE) team: align work across multiple teams, manage dependencies, and drive program increment execution.

- Provide support to the Scrum Masters: remove blockers, protect teams from distractions, and coach them in Agile best practices.

- Drive adoption of JIRA and Confluence, while managing dual tooling with Azure DevOps (ADO) during transition.

- Design and maintain dashboards and executive-level reports that provide visibility into the deliver progress, KPIs and OKRs.

- Ensure Work Breakdown Structure (WBS) are clearly defined (Epics > Features > Stories) and link upwards to Business Value & Outcomes.

- Lead financial tracking of ROI and Epic-based budgeting; contribute to wider program financials and budgeting requirements.

- Manage metrics reporting across the program of work from team-level (backlog depth, sprint predictability etc.) to program-level (ROI and value realisation).

- Partner with Product Managers, Tech Leads, and Data Engineers to ensure alignment of priorities and milestones.

- Represent the Program Director in India during Governance forums and stakeholder engagements.

- Contribute to strategic decisions on ways of working, tooling, and program scaling.

Candidate Profile:

- Minimum 10-12 years in Program/Project Management in global, multi-workstream environments.

- Proven track record of leading transformation of change programs at scale.

- Strong understanding of Agile methodologies and ability to act in roles equivalent to Scrum Master and RTE.

- Expertise in Atlassian tools (JIRA, Confluence, JIRA Product Discovery) and strong working knowledge of Azure DevOps (ADO).

- Understanding or working within a Product Development Life Cycle (PDLC).

- Strong understanding of how WBS is aligned to Business Outcomes.

- Demonstrated ability to instil attention to detail and hold teams accountable to the same standard.

- Experience facilitating ceremonies, remove blockers, and keep delivery teams aligned.

- Excellent stakeholder management skills: confident engaging senior executives while also hands-on with delivery teams.