Senior Product Manager - SaaS/HealthTech

Key Responsibilities:

- Define and own the product roadmap aligned with the company's business goals and customer needs

- Collaborate with cross-functional teams (Engineering, Data Science, Sales, Marketing, Customer Success) to design, build, and launch new features and products

- Gather and prioritize customer and market feedback to inform product decisions

- Write clear product requirements, user stories, and acceptance criteria

- Work closely with UI/UX designers to ensure intuitive and modern user experiences

- Drive the agile development process, including backlog grooming, sprint planning, and product releases

- Monitor product performance, usage data, and KPIs; recommend improvements accordingly

- Evangelize product vision internally and externally

- Stay abreast of industry trends, competitive landscape, and evolving customer needs in the hospitality and revenue management space

Required Qualifications:

- 5-10 years of experience in product management, preferably in B2B SaaS or hospitality tech

- Strong understanding of AI/ML-based product development and data-driven decision making

- Demonstrated ability to manage product lifecycle from concept to launch

- Excellent communication, presentation, and stakeholder management skills

- Familiarity with Agile methodologies and tools (e., Jira, Confluence)

- Strong analytical skills and experience with KPIs, usage metrics, and dashboards

- Passion for solving customer problems and improving user experience

- Bachelor's degree in Computer Science, Business, Engineering, or related field (MBA is a plus)

Preferred Qualifications:

- Experience working in hospitality, travel tech, or revenue management systems

- Experience with product analytics tools (e., Mixpanel, Amplitude, Google Analytics)

- Technical background or understanding of APIs, integrations, and system architecture

Tools & Technologies:

- Product Management: Jira, Confluence, Trello, Product board

- User Experience & Design: Figma, Adobe XD, Balsamiq

- Data Analytics: Mixpanel, Amplitude, Google Analytics, Looker, Tableau

- Road mapping & Prioritization: Aha!, ProdPad, RICE/ICE frameworks

- Collaboration & Communication: Slack, Microsoft Teams, Zoom

- Documentation & Planning: Notion, Google Workspace, Microsoft Office Suite

- Prototyping & Testing: InVision, Maze, UsabilityHub

- Technical Tools: Postman, Swagger, API Documentation tools