Job Description:
Senior Product Manager (Ops & Supply Chain)
Location: Mumbai/ Bengaluru | Team: Product | Experience: 4-6 years
Objectives of this Role:
- Take end-to-end ownership of product lifecycle - from discovery to release - across high-impact ops and supply chain domains.
- Identify gaps and pain points in internal workflows and craft product solutions that improve efficiency and scalability.
- Deep-dive into data, user journeys, and process maps to define structured solutions to ambiguous problems.
- Build and manage detailed product roadmaps and collaborate cross-functionally to deliver results on time and within scope.
- Act as the voice of the business and operations teams while ensuring scalable and tech-forward solutions.
Daily and Monthly Responsibilities:
- Own the product roadmap for operations and supply chain workflows (e.g., installation, warehousing, inventory, procurement, service logistics).
- Work hands-on to write PRDs, define metrics, track releases, and coordinate across engineering, QA, and business.
- Conduct in-depth user research, gather feedback, and define product strategy documents (business cases, use cases, success metrics).
- Collaborate with analysts and engineering to convert fuzzy ideas into structured, implementable solutions.
- Track product adoption and impact through data and drive continuous improvement post-launch.
Skills and Qualifications:
- 4-6 years of experience in product management, preferably in operations or supply chainfocused products.
- Strong understanding of ops/supply workflows (e.g., installation, warehousing, fulfillment, logistics, ticketing, inventory).
- Ability to work as an independent contributor while also influencing cross-functional stakeholders.
- Experience solving complex problems using data-driven and structured thinking.
- Proven track record of launching scalable internal tools or workflow automation products.
- Excellent written communication, documentation, and stakeholder management skills.
- Experience mentoring junior PMs or managing small product pods is a plus; able to lead by example while staying hands-on.
Preferred Qualifications:
- Prior experience in B2C or B2B operations/supply chain tech products (e.g., logistics, delivery, retail, solar, EV, mobility, or similar).
- Exposure to SQL, analytics tools (e.g., PowerBI/Tableau), and process mapping tools (e.g., Lucidchart, Whimsical).
- Experience working with agile teams with a focus on iterative product development.
- Engineering background or strong technical collaboration experience is a plus.
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