The Opportunity:

A fast-growing, well-funded consumerTech platform is building a technology-led ecosystem across financial products. The organisation is looking for a Senior Product Leader to own the Consumer Platform charter. The mandate is to build scalable product capabilities that power multiple consumer financial products while delivering a seamless, intuitive customer experience. This is not a B2B platform role. The organisation is specifically looking for a senior product leader with a strong B2C product background who has built consumer-facing platforms and products at scale. The current Product organisation is approximately 1012 people, with significant scope to scale the team. For the right candidate, this role can evolve into the overall Head of Product mandate.

Key Responsibilities:

1. Consumer Platform Strategy:

- Define the vision and roadmap for the consumer product platform.

- Build reusable capabilities that can support multiple financial products.

- Create scalable product foundations across Categorys.

- Develop common capabilities that improve the overall customer experience.

- Establish platform-level product metrics and success criteria.

2. Consumer Experience:

- Ensure platform capabilities translate into a superior consumer experience.

- Identify friction across acquisition, onboarding, KYC, investment and servicing.

- Build seamless experiences across multiple financial products.

- Use customer research and behavioural data to identify product opportunities.

- Drive personalisation and contextual experiences.

3. Data & Personalisation:

- Build data-driven product capabilities.

- Develop customer segmentation and behavioural insights.

- Build recommendation and personalisation capabilities.

- Use data to improve engagement, conversion and retention.

- Establish experimentation frameworks and product analytics.

4. Technology & Product:

- Partner closely with Engineering, Architecture, Data and Design.

- Translate complex technology requirements into scalable product solutions.

- Build reusable workflows, APIs and product capabilities where required.

- Ensure platform architecture is driven by consumer use cases.

- Balance speed, scalability, reliability and customer experience.

5. Cross-Functional Leadership:

- Work closely with Founders, Engineering, Design, Data & Analytics, Growth, Business, Risk, Compliance, Legal and Operations to align product priorities with overall business objectives.

6. Product Organisation:

- Mentor and develop Product Managers.

- Establish strong product discovery and prioritisation processes.

- Build product operating rhythms and metrics.

- Raise product quality and execution standards.

- Help build the next generation of the Product organisation.

Ideal Candidate:

- 10-15 years of product experience.

- Strong experience building B2C / consumer technology products.

- Proven experience building consumer platforms at meaningful scale.

- Experience managing and mentoring Product Managers.

- Strong product strategy, execution and analytical capabilities.

- Ability to operate in a fast-growing, entrepreneurial environment.

- Strong founder and senior-stakeholder management experience.

Must Have:

- The candidate must demonstrate consumer product thinking, technology understanding, data orientation and business ownership.

- They should have built products where they were directly accountable for: 1. Customer experience, 2. Adoption, 3. Engagement, 4. Conversion, 5. Retention, 6. Revenue / business outcomes.

Why This Opportunity?:

- Direct access to Founders.

- Opportunity to build a consumer platform from a high-growth stage.

- Ownership across multiple financial products.

- Significant autonomy and decision-making responsibility.

- Opportunity to shape product strategy and product culture.

- Opportunity to build and mentor a high-calibre Product organisation.

- Strong long-term career path toward Head of Product.

We are looking for a product builder who combines strong consumer instincts with technology depth, data-driven thinking and commercial orientation someone who can eventually take ownership of the entire Product organisation.