Senior Operations Manager - Revenue Cycle Management - Healthcare

Oversee and enhance Revenue Cycle Management operations, leading teams to deliver exceptional results for dental practices across the U.S.

Key Responsibilities at this Role

- Lead and manage RCM operations for optimal customer satisfaction.

- Facilitate onboarding of new customers to RCM services.

- Create strategic plans to define business unit objectives.

- Mentor subordinate managers to enhance team performance.

- Drive process improvements through data analysis.

- Collaborate with cross-functional teams for service delivery.

- Develop policies to attract and retain talented employees.

Must-Haves for this Role

- Extensive hands-on experience and subject matter expertise in US Healthcare

- Revenue Cycle Management- working with RCM / Medical / Dental Billing service providers.

- 13+ years of expertise in RCM Operations and medical billing including having lead large scale RCM operations teams

- Demonstrated and clear understanding of end-to-end RCM cycle

- Experience in leading multicultural, cross geographical teams on enterprise project management, preferably in healthcare.

- Specific experience in US Dental insurance / RCM management in addition to Medical RCM.

Extra Information

- Good-to-have: experience in cross-geographical teams.

- Experience with US Dental insurance/RCM management.

- Strong project management skills.

- Exceptional communication and leadership abilities.