Client : The organisation is a Fortune 300 MNC with global presence. Role : Senior Manager, Operations Location : Pune Skillsets Required : - 11-15 years of experience in operations in Insurance Domain - Masters Degree from a Tier 1/ Tier 2 University with any of these certifications : LEAN / Six Sigma / KAIZEN / PMI / CII - Strong People Management experience leading team size of over 80 people - Worked with off shore processing International organizations with proven track record in service delivery - Strong Exposure and Expertise in Employee Benefits - Strong analytical ability, decision making and leadership skills - Excellent communication skills both verbal and written, interpersonal skills and a collaborative management style Roles and Responsibilities : Reporting to the Head - Operations, you will be responsible for : Delivery Management : Heading the Insurance Operations Delivery &amp; Business Management for the Client, Managing SLAs, Partnering with stakeholders on operational decisions. People Management : Leading a team of 150+ people from the people management perspective with Managers, Deputy Managers, AM etc reporting into you, Managing escalations and identifying improvement opportunities. Stakeholder Management : Delivering timely services to clients and customers with top quality results, Identifying the best opportunities for increasing the work split position between India and operating company. Internal : Aligning with company's operating model to create logical business operations that deliver excellent customer services, Employee engagement by setting standards for people excellence, Enforcing a regular risk review to create significant R&amp;C profiling.

Pune

Senior Manager/Vice President - Insurance Broking/Employee Benefit Operations 

Job Description for Senior Manager/Vice President - Insurance Broking/Employee Benefit Operations  in EPIQ INDIA SUPPORT SERVICES LLP in  Pune for (11-15) years of experience. Apply Now!