Experience Required: 7+ years in Vendor Management / P2P / Contract Operations

Department: Procurement / Vendor Management Office (VMO)

Key Responsibilities:

1. Vendor Lifecycle Management

- Manage onboarding of service vendors, including due diligence, KYC, compliance checks, and vendor code creation.

- Maintain accurate vendor master data in ERP systems.

- Manage complete vendor lifecycle including RFI, RFP, RFQ, budgeting, provisioning, PO creation, invoice processing, and payment release.

- Ensure adherence to company procurement policies and regulatory requirements.

- Drive month-end activities and prepare MIS reports for senior management.

2. Service Contract Management

- Coordinate with Procurement, Legal, and Service teams for contract creation, review, renewals, and amendments.

- Track compliance with contractual terms, SLAs, and KPIs.

- Implement risk mitigation strategies across vendor engagements.

3. Budgeting & Financial Planning

- Prepare annual and quarterly budgets for service vendors.

- Monitor budget vs. actuals and highlight deviations with corrective actions.

- Support cost optimization, financial forecasting, and spend control initiatives.

4. Procure-to-Pay (P2P) Cycle Management

- Manage PR (Purchase Requisition), PO (Purchase Order), GRN (Goods Receipt/Service Entry), and invoice processing.

- Ensure timely and accurate vendor payments as per agreed terms.

- Resolve any discrepancies related to invoices, POs, rate cards, or contracts.

5. Provisioning & Month-End Closing

- Ensure accurate expense and revenue provisioning in line with accounting standards.

- Execute month-end and year-end closing activities for vendor-related transactions.

- Track service consumption against SLAs and deliverables.

- Reconcile vendor accounts, ensuring no cost leakage or duplication.

6. MIS & Reporting

- Develop dashboards and reports on vendor performance, spend analysis, SLA adherence, and compliance.

- Provide monthly/quarterly governance reports to leadership.

- Maintain accurate documentation and support internal/external audits.

7. Governance, Audit & Compliance

- Ensure compliance with procurement policies, regulatory requirements, and audit guidelines.

- Maintain accuracy of ERP vendor master data and transaction trails.

- Identify risks in vendor processes and drive mitigation plans.

- Lead initiatives to improve governance processes and promote automation.

8. Vendor Performance Management

- Track key performance metrics (quality, timeliness, cost, compliance).

- Conduct periodic performance reviews with vendors.

- Recommend improvement actions and ensure SLA/KPI adherence.

- Drive continuous improvement and process efficiency initiatives.

9. Stakeholder Engagement

- Act as the primary point of contact between Procurement, Finance, AP, Legal, DT/IDT, and vendor teams.

- Resolve escalations related to vendor payments, compliance issues, or service deviations.

- Partner with internal stakeholders to streamline delivery and vendor performance.

10. People Management & Behavioral Competencies

- Manage and mentor team members as required.

- Demonstrate strong ownership, accountability, and a solution-oriented mindset.

- Foster effective communication and teamwork across departments.

- Take initiative in self-learning, upskilling, and knowledge enhancement.

Required Skills & Competencies:

- Strong understanding of Vendor Management, P2P cycles, and Contract Management.

- Proficiency in ERP tools (SAP / Oracle or similar).

- Excellent stakeholder management and interpersonal skills.

- Strong financial and analytical capabilities.

- Ability to handle large volumes of data, reporting, and governance.

- High attention to detail and process orientation.

Education - Bachelor's and Master's Degree required (Commerce/Business/Management preferred).