Our client is a leading and professionally managed organization with a strong presence in the Hospitality / Premium Services sector, operating across multiple locations in India.

The organization is looking to appoint a Senior Manager Strategic HR Business Partner to independently lead the HR agenda for its South India portfolio.

The position will be based in Chennai and will involve regular engagement and travel across South India, including Hyderabad.

This is a high-visibility, business-facing HR leadership role requiring the individual to work closely with senior business leaders and independently drive the people strategy across the region.

The organization is looking for a mature, self-driven and commercially oriented HR professional who can operate with a high degree of independence and act as a trusted HR advisor to the business.

The incumbent will be expected to own the complete Strategic HR Business Partnering agenda for the South India portfolio.

KEY RESPONSIBILITIES :

A) Strategic HR Business Partnering :

- Act as the strategic HR partner to senior business and functional leadership.

- Understand business strategy, operating priorities and growth plans and translate them into appropriate people strategies.

- Provide independent HR advisory support on organization, talent and employee-related matters.

- Build strong relationships with senior leadership and establish credibility as a trusted HR advisor.

- Proactively identify people-related risks and opportunities and recommend appropriate interventions.

B) South India HR Portfolio Leadership :

- Independently own and drive the HR agenda across the South India portfolio.

- Partner with business leaders across Chennai, Hyderabad and other South India locations.

- Understand regional workforce dynamics and business challenges.

- Ensure consistency in HR practices, employee experience and organizational culture across locations.

- Travel regularly to Hyderabad and other South India locations as required.

- Act as the key HR escalation point for the regional business.

C) Workforce Planning & Organization Design :

- Partner with business leaders to develop annual and long-term workforce plans.

- Assess manpower requirements based on business growth, operational requirements and productivity.

- Drive organization structure reviews and role rationalization.

- Support business restructuring and expansion initiatives.

- Partner with leadership on manpower cost optimization and productivity improvement.

- Ensure the organization has the right talent and capabilities to achieve business objectives.

D) Talent Management & Succession Planning :

- Lead talent review processes across the South India portfolio.

- Identify high-potential and critical talent.

- Develop succession plans for key positions.

- Partner with business leaders on career development and individual development plans.

- Build leadership pipelines for critical business roles.

- Identify capability gaps and work with relevant HR COEs/L&D teams to address them.

E) Performance Management :

- Drive the annual performance management cycle across the portfolio.

- Partner with managers on goal setting, performance reviews and calibration.

- Ensure individual objectives are aligned with business priorities.

- Coach managers on performance conversations and feedback.

- Support structured performance improvement interventions where required.

- Build a culture of accountability and high performance.

F) Employee Engagement & Retention :

- Develop employee engagement strategies aligned with the requirements of the Hospitality business.

- Conduct regular employee connects and leadership interactions.

- Analyze employee feedback and engagement survey results.

- Develop action plans to address engagement gaps.

- Identify critical talent and retention risks.

- Partner with leadership to strengthen employee experience and organizational culture.

G) Employee Relations :

- Independently handle complex employee relations matters.

- Partner with business leaders on sensitive employee situations.

- Provide guidance on grievances, disciplinary matters and policy interpretation.

- Ensure fair, consistent and timely resolution of employee concerns.

- Maintain confidentiality and sound judgment while handling sensitive matters.

- Ensure compliance with organizational policies and applicable employment regulations.

H) Leadership Advisory & Coaching :

- Coach business leaders and managers on people-management matters.

- Provide independent advice on performance, retention, team effectiveness and employee relations.

- Support leaders in building high-performing teams.

- Help managers navigate difficult people decisions.

- Act as a thought partner to leadership on organizational and talent-related challenges.

I) Change Management :

- Lead HR interventions during business expansion, restructuring and transformation.

- Develop effective change-management and communication plans.

- Partner with leadership to ensure smooth transition during organizational changes.

- Manage employee communication and stakeholder alignment during change initiatives.

- Drive adoption of new people practices and organizational processes.

J) HR Analytics & Workforce Insights :

- Develop and monitor key HR metrics for the South India portfolio.

- Track headcount, attrition, employee cost, productivity, engagement, performance, talent movement and workforce trends.

- Provide data-driven insights to business leadership.

- Identify emerging workforce trends and recommend corrective actions.

- Develop HR dashboards and management reports.

IDEAL CANDIDATE PROFILE :

We are looking for a mature, commercially oriented and independently driven HR professional with strong experience in strategic HR Business Partnering.

Experience :

- 1215 years of overall HR experience.

- Strong experience in Strategic HRBP / Business HR.

- Significant experience partnering with senior business leadership.

- Proven ability to independently manage a sizeable business/region.

- Experience handling multi-location or regional HR portfolios.

Preferred Industry Background :

Strong Preference :

- Hospitality / Hotels / Resorts / Leisure / Premium Hospitality.

- Candidates from reputed organizations in the Hospitality ecosystem will be strongly preferred.

Also Consider :

- Candidates from reputed, professionally managed services-led organizations, particularly those with a strong multi-location operating model, such as Premium Retail, Commercial Real Estate, Facility Management, Travel & Leisure, Business Services, or Large-scale Service Organizations.

The key consideration will be quality of HRBP exposure and ability to independently manage a regional business portfolio, rather than industry alone.

This is the opportunity to independently lead the entire South India HR portfolio.

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