Role: Senior Manager - Salesforce CRM Department: Corporate Sales - 15+ years of experience in Salesforce CRM - Experience in B2B manufacturing industry / Enterprise organization Job Objective: - To put a governance system for ease of use and thereby increasing the usage of CRM. - Increase and have a proper system of lead management and opportunity management. - Ensuring all enquiry and all other sales related data is in the system. - To ensure that there is no unwanted data in the system. - To make the basic framework to drive key account management (KAM). - To ensure that understanding of CRM system across the organization is at the higher level. Primary Responsibilities: - Managing CRM activities of the group at the corporate level - Conduct hands-on implementation, configuration, and development of various components of CRM, like KAM, ABM, and training associates. - Working on preparing a CRM governance model and implementing/monitoring the same - Adapt to different end-user learning styles. - Assist Internal Sales Team resources in managing their inquiries in CRM. - Giving monthly MIS report to CSO for discussion with Board. - Upgrading CRM on a continuous basis by implementing new features. - Monitor CRM usage across the group. - Complete coordination with Sales Force. Education: Bachelor's / master's in management or pharmacy / BCA / MCA /BE / BTech in IT or Computers or Electronics / BSc / MSc IT or Computers

Mumbai

Senior Manager - Salesforce CRM - Manufacturing Firm 

Job Description for Senior Manager - Salesforce CRM - Manufacturing Firm  in Gateway Solutions in  Mumbai for (15-20) years of experience. Apply Now!