Position: Summary: - Senior Operations Manager need to meet and exceed business objectives ensuring consistent achievement of all operational and financial KPIs. Required to manage multiple sites to deliver an outstanding 'Customer Experience'. Looking for candidates who have worked in US Healthcare in Patient Shared Service Center and Revenue Cycle Management. - Manage, inspire and motivate a n umber of Operation Managers and other direct and indirect supervisors to ensure operational excellence, high employee engagement and service improvement is achieved. Shift Timings: 6 PM - 3 AM Key duties & Responsibilities: a) Establish and implement long term and short-term goals and objectives, policies and operational procedures. b) Establish compliance in line with department and corporate policies. c) Manage a team size of 300-400 people. d) Performance Management of sites as per service level agreements. e) Calibrate with India/US/PH Partners, RCA and prepping POA. f) Assigning responsibilities accountable for actions and decisions. g) Developing front-line managers for internal and external reviews. h) Managing business updates and publishing dashboards. Required Skills and experience: - We are looking for enclosed below skills and behavioral attributes in the candidate: - Strategic thinking and planning skills. - Should have managed a team size of 300-500 employees. - Excellent MS Office Skills - High Emotional Intelligence - Ability to work with cross functional teams and communicate with at all levels. - Flexible towards shift and location. - Experience in Scheduling, Eligibility and Benefits, Authorization verification and creation at US Healthcare - Experience of transitioning multiple sites, on site/off site.

Gurgaon/Gurugram

Senior Manager - Operations - US Healthcare/Patient Shared Service Center/RCM 

Job Description for Senior Manager - Operations - US Healthcare/Patient Shared Service Center/RCM  in Michael Page International in  Gurgaon/Gurugram for (7-18) years of experience. Apply Now!