Senior Manager - Operations

Qualification: Bachelors degree in business administration/management or related field (MBA preferred)

Experience: 7+ years in operations management, administration, or a similar leadership role

Reporting To: Operations Director

About Numera:

Numera is a fast-growing, US-based financial services firm that delivers cutting-edge solutions across accounting, payroll, tax, and advisory.

Our unique US-India delivery model enables us to scale seamlessly, bringing smart, tech-enabled, and client-first solutions to individuals, businesses, and nonprofits nationwide.

With a global network of professionals and an entrepreneurial spirit, Numera helps organizations unlock growth, navigate complexity, and drive long-term success.

Job Summary:

We are seeking a dynamic Assistant Operations Director to support the Operations Director in managing daily business operations, driving strategic initiatives, and ensuring organizational goals are met.

The role involves overseeing workflows, supporting process improvements, ensuring compliance, and assisting with team management for our teams across India & the US while acting as a key liaison between leadership and stakeholders.

Key Responsibilities:

Operational Support

- Oversee and coordinate daily operations across departments to ensure efficiency and compliance with company policies.

- Monitor workflows, identify bottlenecks, and drive process improvements to enhance productivity and reduce costs.

- Support technology adoption and system migrations to strengthen operational effectiveness.

Strategic & Administrative Support

- Assist in the development and execution of strategic plans and operational objectives.

- Support budgeting, resource allocation, and cost optimization activities.

- Coordinate special projects and ensure the timely delivery of milestones.

- Serve as a liaison between the Management and internal/external stakeholders.

Team & People Management

- Supervise staff on behalf of the Managers in their absence.

- Assist in workforce planning, scheduling, and performance monitoring.

- Support employee engagement and development initiatives in alignment with organizational objectives.

Compliance & Risk Management

- Monitor adherence to operational standards, internal controls, data security, policies, and regulatory requirements.

- Identify risks and assist in developing mitigation strategies.

- Ensure quality assurance measures are effectively implemented.

Reporting & Communication

- Communicate updates, priorities, and action plans across teams.

- Ensure consistent and professional documentation of operational activities.

Skills and Qualifications:

- Bachelors degree in business administration, Management, or related field (MBA preferred).

- 7+ years of proven experience in operations management or a similar leadership role.

- Strong organizational, analytical, and problem-solving skills.

- Excellent leadership, people management, and communication abilities.

- Proficiency in MS Office and workflow/project management tools.

- Ability to thrive in a fast-paced, global work environment with attention to detail.

- Collaborative, reliable, and adaptable with a solution-driven mindset