Senior Manager - Marketplaces & Quick Commerce

Description: We are looking for a highly strategic and performance-driven Quick Commerce professsional to lead our digital commerce function. This role will be responsible for managing our D2C eCommerce platform, growing Quick Commerce (Q-Commerce) partnerships (e.g., Blinkit, Zepto, Instamart), driving topline growth, and owning the digital P&L. The ideal candidate will bring a strong blend of commercial acumen, digital expertise, and operational excellence.

Key Responsibilities

P&L and Sales Ownership:

- Own the P&L for all digital commerce channels including eCommerce and Q-Commerce.

- Define and execute revenue growth strategies to meet business targets.

- Monitor key performance metrics (GMV, AOV, CAC, ROAS, profitability) and take corrective actions as needed.

- Prepare forecasts, budgets, and regular performance reports for senior management.

eCommerce Platform Management:

- Lead the management and continuous improvement of the companys eCommerce website (D2C).

- Collaborate with product, UX, and marketing teams to enhance user experience, increase conversion rates, and reduce drop-offs.

- Oversee digital merchandising, promotions, assortment planning, and pricing strategy.

- Ensure seamless integration with inventory, fulfilment, and customer service functions.

Quick Commerce (Q-Commerce) Channel Development:

- Lead partnerships with Q-Commerce aggregators (e.g., Blinkit, Instamart, Zepto, Dunzo).

- Optimize product listings, inventory, pricing, and availability on Q-Commerce platforms.

- Collaborate on in-app marketing campaigns, exclusive launches, and tactical promotions to drive visibility and incremental revenue.

- Analyse platform performance and build joint business plans with partners.

Strategy & Planning:

- Develop the annual digital commerce strategy aligned with company objectives.

- Identify new digital growth opportunities, channels, and partnerships.

- Drive omnichannel initiatives that connect online and offline customer journeys.

Team & Stakeholder Management:

- Lead a high-performing cross-functional team across digital marketing, operations, and platform management.

- Act as the key liaison with Q-Commerce partners and external service providers.

Qualifications & Requirements:

- Bachelors degree in Business, Marketing, eCommerce, or related field; MBA preferred.

- 6 to 10 years of experience in eCommerce, Q-Commerce, or digital sales, with at least 3 years in a leadership or P&L ownership role.

- Excellent knowledge of digital marketing strategies and practices.

- Strong leadership, project management, and problem-solving skills.

- Exceptional communication and interpersonal skills.

- Ability to work in a fast-paced environment and manage multiple priorities.