Senior Manager - Marketplace - eCommerce - D2C Beauty & Personal Care Business

About the Hiring Organization:

About Our Client:

Our client is a Series A-funded, science-backed beauty and personal care brand founded in 2020 and based in Bengaluru. With over $10.4M raised from marquee investors like Kalaari Capital, DSG Consumer Partners, and Beenext, the company is rapidly scaling its presence in the skincare and haircare segments with high-performing products driven by research and efficacy.

Position: Senior Manager - Marketplace

Location: Bangalore

Experience: 3-8 years in marketplace or ecommerce management (experience in consumer brands, D2C, or beauty/personal care is preferred)

Education: B.Tech / MBA / Graduate or Postgraduate from a reputed institution

Key Responsibilities:

Marketplace Strategy & Growth:

- Own the P&L for all marketplace channels including Amazon, Flipkart, Instamart, Blinkit, and others

- Define and execute growth strategies across platforms

- Identify new marketplace opportunities and manage end-to-end launch

- Account & Platform Relationship Management

- Serve as the primary liaison with marketplace account managers

- Negotiate platform visibility, promotions, and ad placements

- Build strong, long-term relationships with key platform stakeholders

Sales Monitoring & Performance Optimization:

- Track daily, weekly, and monthly performance metrics such as conversion rates, traffic, average order value, and ROAS

- Optimize listings, pricing, and inventory to improve sales performance

- Use data insights to drive decision-making and strategic interventions

Marketing & Campaign Management:

- Lead promotional planning and execution during sales events (e.g., Big Billion Day, Prime Day)

- Coordinate with internal teams to ensure high-quality creatives and content

- Oversee marketplace advertising campaigns and optimize for performance

Inventory & Fulfillment Operations:

- Collaborate with supply chain and warehousing to maintain optimal stock levels

- Minimize cancellations, returns, and stock-outs

- Manage fulfillment models like FBA, FBM, and smart logistics

Catalog & Content Optimization:

- Ensure all product listings are SEO-optimized and reflect accurate, compelling information

- Conduct regular A/B testing on content, images, and descriptions to enhance engagement and conversion

Team & Cross-Functional Collaboration:

- Lead and mentor a team of marketplace specialists or executives (if applicable)

- Work closely with marketing, supply chain, finance, and product teams to drive cohesive execution

Candidate Profile:

- 3 to 8 years of hands-on experience in managing online marketplaces

- Background in ecommerce, consumer brands, or D2C businesses

- Strong analytical and problem-solving skills

- Excellent communication and presentation abilities

- Prior experience working with or leading small teams is a plus

- Interest or prior exposure to beauty and personal care categories is advantageous

- Entrepreneurial mindset with the ability to thrive in a fast-paced, high-growth setup