Senior Manager - Logistics & Warehouse Operations

Description:

Job Summary

The Senior Manager - Logistics and Warehouse Operations is responsible for leading end-to-end logistics strategy, warehouse management, inventory control, and distribution operations to ensure efficient, cost-effective, and customer-focused supply chain performance.

This role oversees multi-site warehouse facilities, manages third-party logistics (3PL) relationships, drives process optimization, and ensures compliance with safety and quality standards. The position requires strong leadership, analytical thinking, and operational excellence.

Key Responsibilities

1. Logistics Strategy & Planning

- Develop and execute logistics, warehousing, and distribution strategies aligned with organizational goals.

- Optimize inbound and outbound logistics processes to improve efficiency, service levels, and cost control.

- Lead transportation planning, route optimization, and freight cost management.

- Drive digital transformation in logistics through automation and data-driven decision-making.

2. Warehouse Operations Management

- Oversee day-to-day operations of warehouses, including receiving, storage, picking, packing, dispatch, and returns management.

- Ensure adherence to operational KPIs such as order accuracy, turnaround time, and storage utilization.

- Implement best practices in warehouse layout, material handling, and workflow optimization.

- Lead continuous improvement initiatives (Lean, Kaizen, 5S) to enhance productivity and reduce operating costs.

3. Inventory Management

- Ensure accurate inventory planning, forecasting, replenishment, and cycle count programs.

- Minimize stock variances, slow-moving inventory, and stockouts through robust controls and analytics.

- Collaborate with procurement, production, and sales teams to maintain optimal inventory levels.

4. Vendor & 3PL Management

- Manage relationships with logistics partners, carriers, and third-party warehouse service providers.

- Conduct performance reviews, negotiate contracts, and ensure SLA compliance.

- Evaluate new vendors and develop contingency plans to ensure business continuity.

5. Compliance, Safety & Quality

- Ensure full compliance with regulatory requirements, company policies, and industry standards.

- Drive a strong safety culture by enforcing HSE protocols and conducting regular audits.

- Oversee quality checks in storage, handling, and dispatch processes to maintain product integrity.

6. Budgeting & Reporting

- Prepare and manage annual logistics and warehouse budgets.

- Track operational costs, analyze variances, and identify cost-saving opportunities.

- Present performance dashboards, operational metrics, and improvement initiatives to senior leadership.

7. Team Leadership & Development

- Lead, mentor, and develop warehouse and logistics teams across multiple sites.

- Build high-performing teams through training, coaching, and performance management.

- Foster a culture of accountability, collaboration, and continuous improvement.

Key Requirements

Education & Experience

- Bachelors degree in Supply Chain, Logistics, Operations Management, or related field (Masters preferred).

- 8-12+ years of relevant experience in logistics, warehouse operations, or supply chain management.

- Proven experience managing large warehouses, multi-site operations, or 3PL environments.

- Strong knowledge of systems and modern logistics technologies.

Skills & Competencies

- Excellent leadership and people management skills.

- Strong analytical, problem-solving, and decision-making abilities.

- Expertise in Lean, Six Sigma, and process optimization tools.

- Ability to manage budgets and drive cost efficiencies.

- Strong communication and stakeholder management skills.