Senior Manager/Lead - Human Resources - Retail/Wellness/Hospitality Industry

Senior Manager/Lead - Human Resources

Key Responsibilities:

1. Strategic Leadership & Team Management

- Lead the HR function Pan-India, managing both on-site and remote teams.

- Partner with business heads to align HR strategy with organizational goals.

- Drive a culture of accountability, high performance, and inclusivity.

2. Talent Acquisition & Workforce Planning

- Oversee end-to-end hiring across functions, including large-scale blue-collar recruitment.

- Build strong employer branding to attract top talent from industries like retail, fitness, hospitality, and services.

- Ensure efficient talent pipelines for rapid growth phases.

3. Employee Engagement & People Development

- Develop and implement engagement initiatives to improve retention and morale.

- Oversee training, leadership development, and career progression plans.

- Foster an environment of continuous feedback and performance improvement.

4. HR Operations & Compliance

- Ensure strict compliance with all labor laws, statutes, and company policies Pan-India.

- Oversee payroll, HRMS, attendance, and leave management systems.

- Handle escalations, grievances, and conflict resolution with professionalism.

5. Performance & Rewards

- Lead performance management processes, goal setting, and appraisal cycles.

- Align compensation structures with industry benchmarks and internal equity

Qualification:

- MBA with specialization in HR or Business Administration.

- Minimum 4+ years of experience in HR, preferably in retail, fitness, hospitality, agency/consultancy, or growth-stage startups.

- Proven experience managing teams (including remote teams) and large-scale operations.

- Strong knowledge of Indian labor laws, compliance, payroll, and HRMS systems.

- Exceptional interpersonal skills, problem-solving ability,