Senior Manager - Investor Onboarding

Job Summary:

- We are seeking an experienced professional to lead our Gift onboarding team. You will be responsible for overseeing end- to- end investor onboarding, client onboarding, and ongoing compliance and regulatory reporting processes, including AML, KYC, FATCA/CRS, PMLA, and Re- KYC.

- The role will also involve ensuring adherence to IFSCA/Gift City guidelines, and supporting operations related to Domestic AIF investor onboarding. You will be a key liaison between internal teams, regulators, and fund managers to ensure efficient and compliant operations.

Key Responsibilities:

- Oversee and manage investor onboarding processes for AIFs, ensuring compliance with SEBI, IFSCA, and internal policies.

- Ensure efficient and accurate data capture, documentation verification, and account setup.

- Lead periodic investor due diligence and Re- KYC efforts in line with evolving regulatory standards.

- Ensure robust AML and KYC processes in accordance with PMLA and global best practices.

- Oversee screening, risk assessment, and onboarding approval processes.

- Implement and monitor FATCA/CRS compliance and related investor disclosures/reporting.

- Lead periodic training and awareness sessions for the team on compliance topics.

- Manage onboarding of fund managers and institutional clients in coordination with legal and compliance teams.

- Define service level expectations and drive onboarding efficiency through technology and process improvement.

- Ensure full compliance with IFSCA regulations, Gift City norms, and SEBI AIF guidelines for onboarding and ongoing investor servicing.

- Interpret new regulatory circulars and lead the operationalization of guidelines within defined timelines.

- Lead the Transfer Agency operations team including investor record- keeping, capital calls, distributions, and NAV reporting.

- Drive operational excellence through automation, controls, and process documentation.

- Develop SOPs, checklists, and investor reporting formats in alignment with regulatory and fund- specific requirements.

- Act as the primary point of contact for fund managers, custodians, legal teams, and regulators on investor- related matters.

- Collaborate with internal technology, legal, risk, and compliance teams for process integration and platform enhancements.

Qualifications & Experience:

- Minimum 10-15 years of experience in transfer agency, investor services, or operations in AIF's, mutual funds, or private equity.

- Deep knowledge of AML/KYC norms, FATCA/CRS, PMLA, and investor due diligence requirements.

- Experience in operating under SEBI, IFSCA, or Gift City regulatory frameworks is highly preferred.

- Hands- on experience in domestic AIF investor onboarding and compliance management.

- Strong understanding of fund structures, capital activity workflows, and regulatory reporting.

- Proven leadership, team management, and stakeholder engagement capabilities.