Senior Manager - Internal Communication

Description:

Strategic Communication & Partnering:

- Serve as the primary communications advisor to GSC leadership, ensuring strategic alignment of internal messages with business priorities.

- Partner with the global Communications CoE to cascade corporate strategies and initiatives tailored for the GSC audience.

- Support leaders in crafting impactful presentations, messages, and speeches for internal and external forums.

Internal Communications & Storytelling:

- Develop and execute a robust GSC Communications Plan covering business updates, success stories, events, milestones, and recognition.

- Lead storytelling that highlights value creation, customer insights, innovation, and people impact.

- Manage channels (intranet, newsletters, leadership blogs, Yammer/Teams, digital screens) for maximum engagement and consistency.

Employer Branding & EVP Activation:

- Partner with HR and global branding teams to strengthen the Employer Value Proposition (EVP) in the GSC context.

- Create campaigns and initiatives that position the GSC as an employer of choice.

- Lead visibility of GSCs achievements in global platforms, external publications, and award nominations.

- Anchor and manage GSC-wide events, leadership conferences, cultural celebrations

- Support external engagement through GSC forums, thought-leadership panels, industry recognitions and community outreach.

Measurement & Continuous Improvement:

- Own the communication budget for GSC & deployment strategy

- Monitor communication effectiveness using analytics, feedback, and engagement metrics.

- Continuously enhance formats, channels, and content based on audience insights.

- Develop, performance manage vendors / partners driving meaningful outcomes & cost effectiveness to reflect value creation

Skills & Competencies:

- Exceptional verbal and written communication skills, story boarding skills.

- Strategic thinking with strong hands-on execution capability.

- Ability to manage multiple priorities in a fast-paced, matrixed environment.

- High cultural awareness and sensitivity in a global context.

- Proficiency in digital communications platforms