
Y.O.E : 12-20 Years
This position has primary responsibility for end-to-end operational delivery and continuous
- Improvement of global Compensation & Benefits (C&B) and employee lifecycle On/Offboarding services delivered from captive HR Shared Services Center.
- The role acts as an operations leader and subject-matter partner to HR Centers of Expertise (COEs), HR Business Partners, Payroll, Finance, Legal/Compliance, and external vendors to execute global programs with speed, accuracy, and a customer-centric experience.
EDUCATION AND EXPERIENCE REQUIREMENTS
- Bachelor's degree required; Master's degree/MBA preferred.
- 12-15 years of progressive experience in HR Operations/Shared Services with strong exposure to Compensation & Benefits delivery; minimum 3-5 years leading teams.
- Demonstrated experience executing cyclical compensation programs (merit/bonus) and administering benefits processes with strong controls.
- Must have experience in US Payroll & Benefits.
- Operational experience managing employee lifecycle onboarding and offboarding, including compliance documentation, data governance, and separation settlement coordination.
- Experience working with large-scale HRMS (SAP preferred; Workday/SuccessFactors/PeopleSoft acceptable) and case management systems (ServiceNow/JIRA or similar).
- Strong analytics capability (advanced Excel; reporting/BI tools a plus) and process
improvement mindset (Lean/Six Sigma preferred).
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