Senior Manager - Human Resource/Administration

Description:

The Senior Manager - HR, Administration & IT is responsible for ensuring efficient administrative operations, infrastructure management, and IT coordination across the organization.

This role ensures seamless office functioning, effective vendor and facility management, strong IT support systems, and compliance with HR policies.

The position is ideal for someone with strong organizational, administrative, and technical coordination skills.

Key Responsibilities:

Administration & Operations:

- Oversee day-to-day office administration, facility management, and infrastructure upkeep.

- Manage vendor relationships, procurement processes, AMCs, and service contracts.

- Ensure smooth functioning of housekeeping, security, transportation, and office services.

- Monitor cost controls, negotiate with vendors, and optimize operational expenses.

- Oversee travel arrangements, logistics, event coordination, and office supplies.

- Implement administrative SOPs, operational workflows, and improvement measures.

- Ensure workplace safety, hygiene standards, and compliance with statutory requirements.

- Supervise administrative staff and ensure service-level compliance.

IT Coordination & Infrastructure Oversight:

- Coordinate with internal IT teams and external IT vendors to ensure uninterrupted IT services.

- Manage procurement, maintenance, and lifecycle of IT hardware, software, and peripherals.

- Collaborate on IT-related projects such as upgrades, new systems, or office relocations.

Human Resources Support:

- Oversee implementation of HR policies, code of conduct, and HR compliance.

- Ensure proper maintenance of employee records, attendance systems, and HR documentation.

- Support performance management cycles and coordinate with department heads.

- Handle employee relations, grievance redressal, and workplace discipline.

- Lead employee engagement activities and internal communication initiatives.

Compliance, Safety & Governance:

- Maintain updated records related to statutory compliance, licenses, and certifications.

- Oversee office safety, emergency preparedness, and risk management initiatives.

- Coordinate fire drills, safety audits, and compliance inspections.

Leadership & Strategic Support:

- Provide operational insights and advise senior management on admin and IT improvements.

- Lead initiatives to automate administrative and IT-related processes.

- Prepare and manage budgets for admin and IT operations.

- Mentor and guide team members across Admin, IT coordination, and HR support functions.