Senior Manager - HR Business Partner - Non Tech - IIM/XLRI/SCMHRD/TISS

About our client : Our client is a market leader in the payments and financial technology space, driving large-scale digital transaction infrastructure and serving a broad enterprise and merchant base.

RESPONSIBILITIES:

- Act as a strategic HR partner to Business and Operations leaders to align people strategy with business objectives.

- Design, build, and lead the L&D charter, including behavioral, leadership, functional, and compliance learning programs.

- Conduct structured Training Needs Analysis (TNA) based on business goals, competency gaps, and performance data.

- Develop and execute annual learning calendars and capability-building roadmaps.

- Own end-to-end training delivery including program design, vendor management, facilitation, and impact assessment.

- Establish frameworks for career progression, capability building, and internal talent mobility.

IDEAL CANDIDATE:

- 9 -15 years of HR Business Partnering experience, preferably in non-tech, business operations.

- MBA /PGDM ( Tier 1 )

- Proven experience in building and running Learning & Development frameworks or academies.

- Strong stakeholder management, communication, and influencing skills.

- Solid understanding of business operations, productivity drivers, operational KPIs, and workforce metrics.