Overview:

Our client is a global, industry-leading healthcare and life sciences organization generating approximately $40B in annual revenue. Operating within a complex, highly matrixed international structure, they are driven by a core mission to serve patients worldwide. The company is currently experiencing significant scaling in preparation for major upcoming therapeutic product launches. They are committed to providing an exceptional employee experience that enables them to attract and mobilize top talent globally.

Roles and Responsibilities:

- Lead day-to-day execution of global mobility programs supporting domestic and international employee movement.

- Lead, coach, and develop a high-performing Global Mobility Operations team of 3 direct reports, with full accountability for people management, performance, and development.

- Translate enterprise mobility strategy, policy direction, and business objectives into team priorities, operating plans, service standards, KPIs, and measurable operational outcomes.

- Drive operational excellence through process improvements, automation, and standardized ways of working, while supporting the business's transition toward a self-service mobility model.

- Oversee operational delivery of relocation services supporting new hires, international assignments, transfers, and localization activities.

- Lead processes related to cross-border, non-traditional movement for remote work and role relocation requests in partnership with internal Tax, external tax providers, team members, and HR leaders.

- Oversee operational processes for trailing equity and trailing bonus for the mobile population, coordinating with the tax vendor and providing guidance to internal payrolls, HR, and staff members.

- Partner with the Tax vendor and provide oversight to global payrolls related to shadow payroll reporting for compensation, relocation, and trailing income.

- Resolve complex operational issues while balancing employee experience, compliance, and business priorities.

- Support complex immigration matters in partnership with immigration support members on the team to provide guidance, escalation management, and issue resolution.

- Manage assigned Global Mobility operational budgets and/or vendor spend, including forecasting, monitoring expenditures, and allocating resources within approved parameters.

- Ensure compliance with applicable immigration, employment, payroll, tax, and data privacy requirements.

Skills and Qualifications:

- Degree in Human Resources, Business Administration, International Business, Law, or a related field.

- 11+ years of progressive experience in Global Mobility, Immigration, International Human Resources, or a related discipline within a global organization.

- Strong knowledge of global mobility operations, relocation, and immigration processes, with robust fundamentals in both domestic and international mobility.

- Experience leading operational teams and developing high-performing talent.

- Experience partnering with external service providers (such as tax and relocation vendors) and managing operational delivery.

- Demonstrated ability to influence stakeholders across a highly matrixed organization.

- Strong analytical, communication, and problem-solving skills.

- Advanced degree or professional certification such as GMS, CRP, SHRM, or equivalent is preferred.

- Background navigating large-scale Pharmaceutical or Healthcare organizations is highly preferred.

- Experience managing operational budgets and/or significant external vendor spend is preferred.

- Experience with mobility technology, reporting tools, or process automation is preferred.

What's on offer:

- A strategic leadership opportunity to build and guide a dedicated operational hub for a top-tier global organization (this is a newly created role, not a backfill).

- A flexible hybrid working model (3 days in-office, 2 days remote) based out of Hyderabad.

- Comprehensive relocation assistance available for the right candidate.

- Exposure to a truly global mandate requiring time zone flexibility to collaborate directly with international stakeholders and Centers of Excellence across the US, UK, and APAC regions.

- The opportunity to drive complex, high-volume international workforce movements (e.g., cohort mobilizations to new manufacturing sites) during a critical phase of organizational growth and product launches.