Senior Manager - Financial Controllership - Global Contact Centre - CA

Purpose of the Role

We are seeking an experienced and detail-oriented Senior Manager - Finance to lead and manage a team of 10+ finance professionals across four critical verticals: Financial Reporting as per US GAP and IND AS, Gen & Admin Cost Analysis, Budgeting & Planning, Cash Management, Franchise Revenue Accounting, Income & Expense Variance Analysis, Balance Sheet Schedules Reconciliation and Compliance. The ideal candidate will bring strong leadership capabilities, deep domain expertise, and a strategic mindset to drive operational excellence, ensure compliance, and support the financial health of the organization.

Key Responsibilities:

I. Financial Reporting:

- Prepare and review financial statements in compliance with US GAAP and IND AS. Ensure timely and accurate monthly, quarterly, and annual reporting.

II. General & Administrative (G&A) Cost Analysis:

- Monitor and analyse G&A expenses and Identify cost-saving opportunities and provide actionable insights to department heads.

III. Budgeting & Planning:

- Lead the annual budgeting and forecasting process. Collaborate with business units to develop financial plans aligned with strategic goals.

IV. Cash Management:

- Oversee cash flow planning and ensure availability of funds. Optimize working capital and support treasury operations.

V. Franchise Revenue Accounting:

- Manage accounting for franchise revenue streams in accordance with applicable revenue recognition standards.

- Maintain accurate and timely records.

VI. Income & Expense Variance Analysis:

- Conduct detailed variance analyses comparing actuals vs. budgets/forecasts. Identify drivers of variances and recommend corrective actions.

VII. Balance Sheet Schedules Reconciliation:

- Review and reconcile all balance sheet accounts. Ensure accuracy, completeness, and compliance with internal controls.

VIII. Compliance:

- Ensure adherence to internal policies, statutory requirements, and external audit standards. Assist in coordination with auditors and regulators.

Team Management:

- Lead, mentor, and develop a team of 10+ professionals across the four verticals, fostering a culture of accountability, continuous learning, and high performance.

- Ensure workload balance, set clear objectives, and monitor performance metrics.

- Promote cross-functional collaboration and drive process improvements across finance operations.

Minimum Requirements:

- CA Qualified + Finance Background

- 10-12+ years of progressive experience in finance and accounting, with at least 3-5 years in a leadership role.

- Proven experience managing compliance, revenue accounting, financial reporting and Audit.

- Strong knowledge of accounting standards (IFRS/US GAAP), SOX, and statutory compliance.

- Experience in retail, F&B, or franchise-based businesses preferred.

Skills & Competencies:

- Strong analytical and problem-solving skills.

- Exceptional leadership and interpersonal skills.

- Excellent communication and stakeholder management.

- Ability to manage multiple priorities and deadlines.

- Proficient in ERP systems (e.g., SAP, J D Edward, Oracle) and MS Excel. Reporting Tool - HFM.