Senior Manager - Facilities Management

Job Description :

1. Facility Operations Management :

- Oversee daily facility operations across all locations, including housekeeping, security, utilities, waste management, pest control, and AMC administration.

- Implement preventive and predictive maintenance programs to minimize downtime and extend asset life.

- Manage repairs, routine maintenance, and facility-related escalations within defined SLAs.

- Ensure uninterrupted store and warehouse operations through effective management of power, water, HVAC, UPS, and building systems.

2. Vendor & Contract Management :

- Identify, onboard, and manage vendors for facility services, maintenance, and AMC contracts.

- Drive vendor governance through performance monitoring against quality, safety, and cost metrics.

- Optimize procurement of facility-related goods and services through negotiation and vendor consolidation.

3. Compliance, Safety & Risk Management :

- Ensure all facilities meet statutory requirements, including fire safety, electrical, environmental, municipal, and labour compliances.

- Conduct periodic facility audits, safety inspections, and risk assessments across all sites.

- Oversee fire systems, CCTV, access control, and emergency response protocols.

- Drive closure of audit non-compliances through corrective and preventive actions (CAPA).

4. Budgeting & Cost Optimization :

- Prepare and manage facility management budgets (opex) across regions.

- Track, control, and report facility-related expenses to ensure alignment with approved budgets.

- Identify and implement cost-saving initiatives through energy optimization, efficient maintenance practices, and vendor synergy.

5. Stakeholder Management :

- Partner with Operations, Admin, Safety, HR, Finance, and Tech teams to ensure facility readiness and smooth functioning.

- Act as the central escalation point for facility-related issues across all regions.

- Provide leadership with regular MIS, dashboards, vendor reports, and facility performance metrics.

6. Team Leadership :

- Lead and mentor a multi-city Facility Management team.

- Build team capability in vendor management, maintenance planning, and compliance management.

- Foster a culture of safety, operational excellence, and accountability.