Senior Manager - Export Operations & Supply Chain

Description:

Roles and Responsibilities:

- Oversee all aspects of supply chain, including but not limited to documentation, freight forwarding, customs, compliance, transportation, warehousing, quality assurance, samples shipment and customer support

- Build and maintain relationships with all types of vendors like freight forwarders, CHAs, transporters, warehousing partners, QC laboratories and shipping lines etc

- Manage a Supply Chain team

- Maintain robust control over QA/QC and packaging of products to deliver an exceptional customer experience

- Ensure compliance with relevant regulations and obtain necessary certifications (AEO, ISO, Status Holder, Factory Stuffing, etc.)

- Optimize freight rates and minimize costs while maintaining service quality

- Drive process improvements and foster a culture of innovation within the team

- Identify, recruit, and develop top talent in the supply chain domain

Skills and Qualifications:

- 6-10 years of experience in supply chain, operations, or logistics, preferably in cross-border trade, and track record of managing a team

- Experience working in a distribution setup

- Knowledge of hazardous chemicals logistics is a plus

- Strong proficiency with softwares and willingness to learn new technologies

- Experience with US-specific freight forwarding, logistics, customs brokerage, and warehousing is preferred

- In-depth knowledge of customs tariffs, notifications, circulars, and regulatory compliance rules

- This role may involve managing team members working night shifts to support US operations