About the Role:

We are seeking a highly driven and results-oriented Senior Manager / Manager Sales (New Business) to accelerate revenue growth across the US market through strategic outbound sales and customer acquisition.

In this role, you will be responsible for identifying new business opportunities, building and managing a healthy sales pipeline, engaging senior decision-makers, and driving complex enterprise SaaS sales cycles from prospecting through contract closure.

You will play a key role in expanding our market presence by leveraging a consultative sales approach, understanding customer business challenges, and delivering solutions that create measurable business value.

Key Responsibilities:

- Generate new business opportunities through outbound prospecting, networking, referrals, and account-based selling.

- Build and maintain a robust sales pipeline aligned with assigned revenue targets.

- Identify, engage, and build relationships with CXOs, business leaders, and key decision-makers.

- Own the complete sales cycle from prospecting and qualification to negotiation and deal closure.

- Conduct discovery meetings to understand customer business challenges, objectives, and requirements.

- Deliver compelling product demonstrations, solution presentations, and executive-level business discussions.

- Develop business cases and value propositions tailored to customer needs.

- Manage objections, competitive positioning, and complex enterprise buying processes.

- Maintain accurate opportunity tracking, CRM hygiene, and sales documentation.

- Deliver reliable monthly and quarterly sales forecasts.

- Monitor pipeline health, conversion metrics, and sales performance to improve outcomes.

- Collaborate closely with SDR, Marketing, Customer Success, and Product teams to maximise customer acquisition.

- Share customer insights, market trends, and competitive intelligence with internal stakeholders.

- Contribute to sales playbooks, messaging enhancements, and go-to-market initiatives.

- Consistently achieve or exceed assigned revenue, pipeline, and customer acquisition targets.

Required Skills & Competencies:

1. Outbound Sales & Business Development:

- Proven ability to generate qualified opportunities through outbound prospecting.

- Experience in account-based selling and strategic account development.

2. Consultative Selling:

- Strong discovery and needs-analysis skills.

- Ability to align solutions with customer business outcomes and ROI.

3. Pipeline Management:

- Expertise in building, managing, and converting high-quality sales pipelines.

- Strong opportunity qualification and progression skills.

4. Revenue Generation:

- Demonstrated track record of consistently meeting or exceeding sales quotas.

- Experience managing enterprise sales cycles and closing complex deals.

5. Executive Stakeholder Management:

- Ability to engage confidently with C-level executives and senior business leaders.

- Strong relationship-building and influencing skills.

6. Commercial & Negotiation Skills:

- Experience negotiating commercial agreements and creating win-win outcomes.

- Strong understanding of enterprise procurement processes.

7. Forecasting & Sales Discipline:

- Excellent CRM management and opportunity tracking.

- Accurate forecasting and pipeline reporting.

8. Data-Driven Selling:

- Ability to analyse sales metrics, conversion rates, and pipeline performance to improve results.

Desired Skills:

- Strong communication and presentation skills.

- Enterprise solution selling.

- Strategic thinking.

- Negotiation and influencing skills.

- Customer-centric mindset.

- Personal accountability and ownership.

- Self-driven and highly organised.

- Adaptability in a fast-paced SaaS environment.

- Cross-functional collaboration.

- Executive presentation and product demonstration skills.

Key Performance Indicators (KPIs):

- Opportunity Creation Volume.

- Pipeline Coverage Ratio.

- Opportunity-to-Close Conversion Rate.

- New Customer Acquisition.

- New Revenue Generated.

- Sales Quota Achievement.

- Forecast Accuracy.

- Average Deal Size.

- Sales Cycle Velocity.

- CRM Hygiene and Opportunity Management Compliance.

Ideal Candidate Profile:

The ideal candidate is a proactive sales hunter with a strong background in enterprise SaaS sales, exceptional outbound prospecting capabilities, and a proven record of acquiring new customers in the US market. You thrive in consultative selling environments, excel at managing complex sales cycles, and consistently deliver revenue growth through strategic account acquisition.

About Conversive (SMS Magic):

Conversive (formerly SMS Magic) is a global leader in business messaging and conversational AI solutions. With over 17 years of industry experience, we empower organisations across Healthcare, Financial Services, Higher Education, Retail, Staffing, Wellness, Contact Centres, and other industries with intelligent customer engagement solutions.

Our mission is simple: "We deliver the most advanced, easy-to-use messaging platform, enabling businesses to build meaningful customer relationships through personalised conversations."

Conversive is committed to diversity, inclusion, fairness, accessibility, and maintaining the highest standards of information security as an ISO 27001:2013 certified organisation.