Senior Manager - Employee Relations

Experience - 13+ years

Qualification - MBA

Requirements:

- Must have a thorough understanding of employee grievance resolution, investigative methods, organization HR policy and practices

- Must be thoroughly familiar with labour laws - central and state laws and practices and other additional elements pertaining to statutory compliance

- Experience in formulating HR/ER policy standards and governance procedures is a key requirement.

- Requires a thorough understanding of management standards and employment principles.

- HR experience and expertise gained from working in an employee relations function or an HR department with a strong ER element to the role

- Ability to carefully listen, probe and analyse data accompanied with sound judgement that meets organization and employee objectives

- Ability to build relationships throughout the organisation to develop partnering with various parts of the organisation to help resolve complex employee enquiries/issues

- Ability to assess risk (esp. legal exposure) in employee issues and gain appropriate support/action

- Ability to manage and prioritize activities whilst maintaining attention to detail.

- Ability to operate on highly confidential matters with clearly demonstrated balance and maturity

- Ability to operate independently

- Knowledge or exposure on Industrial Relations which includes Union management, Negotiations / collective bargaining, Labour litigation etc., shall be an added advantage.

Essential Skills/Experience:

- Educated to Degree level or equivalent

- Full-time master's degree in Human Resources from institutes of good repute

- Overall 12+ years (minimum of 7 years in ER/IR)

- Experience working with senior business stakeholders locally and globally

- Technical HR knowledge/skills associated with the Employee Relations discipline

- Subject matter knowledge of labor laws; statutory compliance requirements for a legal entity

- Ability to deal with complex business situations and challenging people situations

- Self-starter with a drive to make things happen at pace

- Strong emotional intelligence, listening, influencing, and consulting skills

Resilience

- Excellent communication and analytical skills

- Strong stakeholder and influencing skills