Senior Manager/Director - Business Development - CPaaS Domain

Role Overview:

- This BD role will be responsible for driving global CPaaS-CeP business growth, engaging with telecom operators (OpCos), and supporting solution positioning through technical and commercial understanding.

- You will be responsible for identifying growth opportunities with global OpCos and leading the technical discovery process to ensure our CPaaS-CeP offerings align with their goals.

Roles & Responsibilities :

- Identify, develop, and close new business opportunities in the CPaaS-CeP space.

- Lead end-to-end business development and pre-sales activities, including prospecting, client engagement, proposal development, and deal follow ups and closure.

- Collaborate closely with product and engineering teams, serving as a key link to the sales function to drive pre-sales activities, including solution design, product demonstrations, and RFP/RFI responses.

- Build and maintain strong relationships with telecom operators / enterprise clients.

- Drive solution selling by aligning customer needs with product capabilities and value propositions.

- Conduct market research and competitive analysis to identify trends and opportunities.

- Represent the company in industry events, client meetings, and strategic discussions.

Required Skills and Competencies :

Must-Have :

- Proven experience in Business Development and/or Pre-Sales roles within the CPaaS domain.

- Strong track record of selling complex software or platform solutions to leading OpCos globally.

- Strong understanding of SMS, Voice, WhatsApp, RCS and other communication channels

- Ability to understand and articulate technical solutions to both technical and non

technical stakeholders. Exceptional ability to translate "tech-speak" into business value for C-level executives.

- Proven experience managing sales cycles and developing compelling business cases.

- Excellent communication, presentation, and stakeholder management skills.

- Self-driven with a strong sense of ownership and accountability.

Good-to-Have :

- Knowledge of GSMA Open Gateway initiatives.

- Familiarity with CAMARA APIs and their ecosystem.

- Prior experience working with telecom networks, messaging, voice, or API-based platform.