Senior Manager - Demand Planning - Manufacturing - IIM/ISB/MDI/FMS

Description: Manager/Senior Manager - Supply Chain & Demand Planning for a global manufacturing MNC based in Vikhroli, Mumbai and having multi-locational plants in India

Job Description (JD):

Position: Manager - Supply Chain & Demand Planning

Department: Supply Chain

Location: Mumbai

Reporting to: Head - Supply Chain / BU SCM Lead

Role Purpose:

The Manager - Supply Chain & Demand Planning is responsible for consolidated production planning, demand forecasting, inventory optimization, and procurement coordination across the India Business Unit. The role ensures process efficiency, data accuracy, and cross-functional alignment to enhance service levels, optimize working capital, and improve planning reliability.

Key Responsibilities:

1. S&OP & Demand Planning

- Lead and drive the Sales & Operations Planning (S&OP) process.

- Translate S&OP decisions into execution through cross-functional coordination.

- Monitor forecast accuracy and collaborate with Sales & Customer Service for improvement.

2. Production & Capacity Planning

- Map production capacity (RCCP) and resource requirement planning (RRP).

- Support capacity expansion and CAPEX decisions with data-driven inputs.

- Coordinate with Operations & Business Excellence teams on capacity-building initiatives.

3. Inventory & Working Capital Optimization

- Define minimum stock, safety stock, and reorder levels across units.

- Ensure inventory optimization to meet working capital targets.

- Elicit zero stock-outs and minimize premium freight.

- Monitor slow-moving inventory and eliminate non-moving stock.

4. Customer Service & Delivery Excellence

- Improve DIFOTIS (Delivery In Full On Time In Spec).

- Lead SCM initiatives to enhance customer delivery performance.

- Drive customer engagement programs related to supply reliability.

5. Sales & Revenue Alignment

- Monitor monthly sales budget vs actual performance.

- Support revenue improvement through planning alignment.

6. Process Excellence & Continuous Improvement

- Draft and update SOPs across warehouse, logistics, planning, and inventory workflows.

- Identify and implement SCM process improvement projects.

7. ERP & Digital Enablement

- Ensure effective utilization of QAD and related applications (AC-WMS, More Planner, Alchemist).

- Maintain master data integrity and conduct periodic reviews.

- Drive simplification and design improvements in planning systems.

Top 10 Deliverables (Success Metrics):

- Accurate and effective S&OP cycle execution with measurable forecast improvements.

- Forecast accuracy improvement and alignment with sales demand patterns.

- Optimized production & capacity planning supporting strategic growth.

- Improved DIFOTIS score and customer delivery reliability.

- Working capital reduction through inventory optimization.

- Zero non-moving inventory & controlled slow-moving stock.

- Defined and standardized stock norms across units.

- ERP data accuracy & improved planning system utilization.

- Reduced premium freight & stock-outs through better planning.

- Implementation of SCM process improvements & SOP standardization.

Key Job Requirements:

Education: MBA in Supply Chain / Operations (premier institutes)

Experience: 3 - 5 years in demand planning, supply chain planning, or production planning.

Technical Skills:

- S&OP planning & forecasting

- Inventory optimization & working capital control

- Capacity planning & RCCP

- ERP planning systems (QAD preferred)

- Warehouse & logistics workflow optimization

Preferred Knowledge:

- Lean manufacturing principles

- Kanban flow implementation

- Automation & digital supply chain tools

- AI/ML and blockchain applications in SCM

Behavioral Competencies:

- Strong analytical and problem-solving ability

- Cross-functional collaboration & stakeholder management

- Process improvement mindset

- Data-driven decision-making

- Execution excellence & attention to detail