Senior Manager - Customer Relations

- The Manager-Customer Relations is responsible for engaging with customers by building and maintaining trusting relationships.

- S/He should address customer problems and needs by collaborating with internal teams (e.g. sales, engineers, senior management) ensuring maximum customer satisfaction

Key Responsibilities and Duties:

Customer Relations:

- Coordinate the maintenance and updating of company website

- Address the enquiries that comes through Sell Do, website & Knowlarity

- Maintain the complete database of customers

Marketing and Promotion:

- Coordinate the new project launches, participate in sales campaigns and attend sales events like Credai Fair Pro and other Bank Expo's (yearly thrice or as and when required)

- Get the brochures and pamphlets, emailers of new projects printed and maintain the stocks of brochures and pamphlets

Project Registration:

- Send quarterly updates to TNRERA on all ongoing Projects

- Handling the complete process of project registration with TNRERA and preparing the complete necessary documents of every project

Others:

- Coordinate the preparation of legal documents with advocate and document writer for all new projects

- Prepare construction and sale agreements, sale documents and other legal documents

Academic Qualifications and Work Experience: Master's in any related field