Senior Manager - Credit Risk - Manufacturing

Role Purpose:

The Senior Manager Credit Risk will be responsible for managing the company's customer credit risk across domestic and export businesses. The role will ensure healthy receivables, minimize bad debts, establish robust credit policies, optimize working capital, and partner with Sales, Finance, Legal, and Supply Chain to enable profitable business growth while maintaining disciplined credit practices.

Key Responsibilities:

Credit Risk Management:

- Evaluate creditworthiness of new customers, distributors, dealers, and institutional clients.

- Conduct financial analysis of customers using financial statements, banking information, credit reports, and market intelligence.

- Recommend customer credit limits and payment terms.

- Review and revise customer credit limits periodically.

Receivables & Collections:

- Monitor Accounts Receivable ageing on a daily/weekly basis.

- Ensure collection targets and DSO (Days Sales Outstanding) are achieved.

- Identify overdue accounts and initiate recovery actions.

- Escalate high-risk accounts to management.

- Coordinate legal recovery wherever required.

Credit Policy & Governance:

- Develop and implement credit risk policies and SOPs.

- Ensure adherence to approved credit limits and payment terms.

- Review exceptions and recommend approvals for credit deviations.

- Strengthen internal controls around order releases and customer onboarding.

Business Partnering:

- Work closely with Sales teams to balance business growth with acceptable credit risk.

- Support commercial negotiations by recommending appropriate payment structures.

- Coordinate with Finance, Supply Chain, Regional Teams, and Legal for dispute resolution and collections.

Reporting & Analytics:

- Prepare MIS on:

1. DSO

2. Ageing analysis

3. Collection efficiency

4. Bad debt provisions

5. Credit utilization

6. High-risk customer exposure

- Present monthly credit risk dashboards to senior management.

- Recommend actions to reduce overdue receivables and improve cash flow.

Risk Monitoring:

- Track industry trends impacting customer solvency.

- Monitor exposure by customer, geography, and industry.

- Identify early warning signals of customer financial stress.

- Recommend preventive risk mitigation measures.

Process Improvement:

- Drive automation of credit approval workflows.

- Improve collection processes using ERP and analytical tools.

- Participate in digital transformation initiatives related to receivables management.