Senior Manager/Chief Manager - Mutual Fund Operations

Key Responsibilities:

1. RTA Operations Management:

- Monitor Registrar & Transfer Agent (RTA) activities as per SLAs, including transaction processing, analysis of delays, discrepancies, and rejections.

- Ensure timely execution of transactions and smooth coordination with exchanges, channel partners, distributors, and service providers.

2. Regulatory & Process Implementation:

- Coordinate with internal and external stakeholders for implementing regulatory updates, circulars, and process changes with a strong focus on automation and process improvement.

- Review internal & external exceptions, conduct root cause analysis (RCA), and ensure closure with proper controls and process enhancements.

3. Audit, Compliance & Reporting:

- Work closely with auditors and service providers to ensure timely completion of audits.

- Review audit reports, highlight observations, and drive corrective and preventive actions.

- Ensure full compliance with MF regulatory guidelines and AMC policies.

4. Stakeholder Management:

- Liaise effectively with exchanges, RTAs, trustees, custodians, distributors, and internal teams for all operational matters.

- Provide operational support for escalation handling and resolution of complex cases.

5. Product & Scheme Support:

- Manage review of SID, KIM, transaction forms, and operational documentation.

- Support launch of new schemes, special products, and operational rollouts in coordination with internal teams and stakeholders.

6. Operational Excellence & Automation:

- Identify automation opportunities to enhance accuracy, efficiency, and turnaround time.

- Lead implementation of new systems, tools, technologies, and operational workflows.