Senior Manager - Business Development - Rail/Transport/Logistics

Job Description:

- Build and maintain strategic relationships with key stakeholders in the rail and transport ecosystem.

- Serve as the primary point of contact for existing and prospective customers.

- Conduct regular business reviews and client meetings to understand goals, expectations, and challenges.

New Business Development (Hunting):

- Identify and secure new logo opportunities within Indian Railways, Metro systems, PSUs, and private operators.

- Understand customer pain points and position tailored solutions accordingly.

- Maintain a healthy pipeline of leads, working closely with marketing and pre-sales teams.

Account Management:

- Manage and grow existing India Rail accounts to drive renewals, upsell opportunities, and customer satisfaction.

- Resolve issues efficiently and act as the voice of the customer within internal teams.

Sales & Commercial Negotiation:

- Lead RFPs, bids, and proposal responses with tailored commercial and technical inputs.

- Negotiate pricing, contractual terms, and win-win outcomes aligned to business objectives.

- Meet or exceed quarterly and annual sales targets and KPIs.

Delivery Oversight:

- Coordinate with operations, project, and solution delivery teams to ensure smooth implementation and delivery for clients.

- Track contract execution timelines, milestones, and budgets.

Market Intelligence:

- Stay updated with market trends, policy changes, digitalization in railways, and competitive landscape.

- Provide actionable insights to internal stakeholders and support long-term strategic planning.

Reporting & Forecasting:

- Maintain accurate CRM records for customer interactions, opportunity status, and deal progress.

- Provide regular reporting on pipeline status, forecasts, customer feedback, and account performance metrics.

- Knowledge of global rail market dynamics or experience in international rail business.

- Familiarity with sustainable mobility and green transport solutions.

Required Skills & Experience:

- Bachelor's degree in Business, Engineering, Transport Management, or equivalent. MBA preferred.

- 10-15 years of experience in business development/account management in Rail/Transport/Logistics sectors.

- Demonstrated success in new customer acquisition and key account growth.

- Hands-on experience working with Indian Railways, Metro Rail Corporations, OEMs, or Transport PSUs.

- Experience with government procurement and public sector clients is a strong advantage