Senior Manager/Associate Director - HR Business Partner - Non Tech/Business Operations - TISS/XLRI/FMS/MDI

Role: HRBP-Non Tech

Roles & Responsibilities:

- Act as a strategic HR partner to Business and Operations leaders to align people strategy with business objectives.

- Design, build, and lead the L&D charter, including behavioral, leadership, functional, and compliance learning programs.

- Conduct structured Training Needs Analysis (TNA) based on business goals, competency gaps, and performance data.

- Develop and execute annual learning calendars and capability-building roadmaps.

- Own end-to-end training delivery including program design, vendor management, facilitation, and impact assessment.

- Establish frameworks for career progression, capability building, and internal talent mobility.

- Coach managers to build leadership depth and people management effectiveness.

- Drive change management initiatives during business transformations.

- Lead performance management cycles, succession planning, and high-potential talent development.

- Partner with internal HR stakeholders and engagement SPOCs to drive employee engagement and culture initiatives.

- Lead end-to-end talent assessments for new and existing employees in partnership with Talent Acquisition.

- Provide hands-on performance management support to line managers including coaching, counseling, career development, and disciplinary processes.

- Review and enhance HR policies, rewards and recognition frameworks, and incentive structures to align with industry best practices and business outcomes.

Required Skills:

- 10-15 years of HR Business Partnering experience, preferably in non-tech, business operations etc.

- Proven experience in building and running Learning & Development frameworks or academies.

- Strong stakeholder management, communication, and influencing skills.

- Solid understanding of business operations, productivity drivers, operational KPIs, and workforce metrics.

- Ability to influence leaders without authority and align people's priorities with business goals.

- Strong leadership advisory mindset with coaching and consulting capabilities.

- Analytical mindset with experience using workforce and performance data to drive decision-making.