Description:

Job Title: Senior Manager - AI Enabled (Airlines Project)

Location: Gurugram

Experience: 8+ Years

Employment Type: Full-Time

Role Overview:

We are looking for a dynamic and proactive Senior Manager - AI Enabled to lead strategic initiatives for a large-scale Airlines project. This role requires a blend of technical understanding, leadership, and stakeholder management, with a strong focus on delivering AI-driven solutions within enterprise environments.

The ideal candidate should be capable of driving end-to-end program execution, working closely with cross-functional teams, and bringing a strong point of view to decision-making in a fast-paced, high-impact environment.

Key Responsibilities:

Program & Delivery Leadership:

- Lead end-to-end delivery of AI-enabled programs and digital transformation initiatives

- Drive execution across the Software Development Life Cycle (SDLC) from requirements to deployment and post-production support

- Ensure timely delivery with high quality, managing scope, timelines, risks, and dependencies

- Establish and track KPIs, delivery metrics, and success criteria for projects

AI & Digital Transformation:

- Drive adoption of AI-enabled solutions across airline business functions (operations, customer experience, analytics, etc.)

- Collaborate with engineering and data teams to implement AI/ML and automation use cases

- Ensure alignment of AI initiatives with business objectives and measurable outcomes

- Evaluate opportunities to optimize processes through automation and intelligent systems

Stakeholder Management:

- Engage and manage senior stakeholders (CXO level, business heads, product teams)

- Act as a key interface between business and technology teams

- Present program updates, insights, and recommendations to leadership

- Influence decision-making with a strong, independent point of view

Team Leadership & Collaboration:

- Lead cross-functional teams including engineering, QA, product, and data teams

- Foster a culture of ownership, accountability, and continuous improvement

- Mentor team members and drive high-performance delivery

- Ensure effective collaboration across distributed/global teams

Strategy & Execution:

- Translate business requirements into actionable project plans and execution strategies

- Identify risks, propose mitigation strategies, and proactively resolve issues

- Drive continuous improvement in processes, delivery models, and operational efficiency

- Contribute to long-term AI and digital strategy for airline programs

Governance & Best Practices:

- Ensure adherence to SDLC processes, quality standards, and governance frameworks

- Drive Agile/Scrum practices and ensure smooth program execution

- Maintain documentation, reporting structures, and compliance standards

Key Requirements:

- Strong understanding and hands-on experience in SDLC (Software Development Life Cycle)

- Proven experience in managing large-scale programs or projects

- Strong stakeholder management and communication skills

- Ability to work independently with a clear, confident point of view

- Proactive mindset with strong problem-solving and decision-making abilities

- Experience working in AI-enabled / digital transformation projects

Preferred Qualifications:

- Experience in Airlines / Travel domain (highly preferred)

- Exposure to AI/ML, automation, or data-driven platforms

- Familiarity with Agile methodologies and modern delivery practices

- Background in engineering, product, or technology-driven roles