Senior Manager - Agency Training - Insurance

Role Summary:

Responsible for Automation and Tracking of Training Records and ensuring enhancement as per business requirement and changes in regulations.

Reports To:

AVP and Head - TPC

Supervises:

Manager / Assistant Manager / Senior Executives

Job Dimensions:

Geographic Area Covered:

Support all Distribution Channels with Training Administration Function (HO level)

Stakeholders Internal:

ZONE TPC TEAM, Trainers of all Distribution Channels - Agency, PD and Rural, Sales Force of all Channels for Training related activities, Purchase for commercials, Finance for payment, DOPs (candidate ID creation for training and Exam related), IT (Insight related updates / enhancements), Legal and Compliance Team for communication with IRDA

Stakeholders External:

Vendors for availing Training and training related logistics, IRDA Accredited Training Institutes (ATIs), NSEIT - for IRDA Portal related issues

Key Result Areas:

- Automation and Tracking of Training Records

- Training Reports

- Ensuring timely procurement of Training Material and assess requirement

- Conceptualized and design internal system to capture training effectively.

- Employee Development

- Undertake UAT for incorporation of changes in system

- Ensure regulatory Submissions on time

- Train the Zone TPC on Process and System and resolve exceptions / escalations

- Ensure enhancement as per business requirement and changes in regulations.

- Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.