Role Overview:

This role is responsible for driving technology-enabled transformation across the Cement Sales ecosystem, supporting revenue growth, customer service excellence, and operational efficiency. The incumbent will lead digital initiatives spanning demand forecasting, Sales & Operations Planning (S&OP), Sales Execution, network optimization, contribution management, and AI-led decision support systems.

The role partners closely with Sales, Marketing, Logistics, Commercial, Supply Chain, and IT teams to deliver business value through innovative digital solutions while ensuring operational reliability across critical sales platforms.

Key Responsibilities:

1. Demand Planning & Sales Planning:

- Lead digital solutions for demand forecasting and demand management using AI/ML and advanced planning platforms.

- Drive continuous improvement in forecasting accuracy and planning effectiveness.

- Strengthen alignment between Sales, Marketing, Supply Chain, and Operations through integrated S&OP and S&OE processes.

2. Sales Execution & Order Fulfilment:

- Oversee technology platforms supporting order sourcing, scheduling, transportation execution, and dispatch operations.

- Drive automation and process improvements to enhance order fulfilment and customer service levels.

- Enable seamless execution across primary and secondary sales channels.

3. AI & Digital Innovation:

- Lead adoption of AI, ML, GenAI, and intelligent automation across sales and planning functions.

- Develop cognitive applications that provide proactive insights, recommendations, and decision support.

- Identify emerging technology opportunities to improve business performance and user productivity.

4. Pricing, Contribution & Network Optimization:

- Drive digital initiatives related to CPQ, contribution management, and profitability optimization.

- Support pricing and margin decisions through advanced analytics and decision-support tools.

- Improve logistics efficiency through network and freight optimization solutions.

5. Stakeholder & Vendor Management:

- Partner with senior business leaders across Sales, Marketing, Logistics, and Commercial functions.

- Manage relationships with technology partners and solution providers.

- Ensure delivery excellence through governance, SLA management, and performance reviews.

6. Operational Excellence:

- Ensure high availability and reliability of mission-critical sales and dispatch systems.

- Drive incident, change, and problem management practices.

- Support business continuity and disaster recovery initiatives for critical applications.

Ideal Candidate Profile:

- Strong techno-functional experience in Sales, Supply Chain, Demand Planning, or Commercial Digital Transformation.

- Experience with platforms such as SAP IBP, Kinaxis, O9, Oracle Demantra, SAP, CRM, CPQ, or similar planning and sales solutions.

- Exposure to AI/ML, advanced analytics, digital products, and platform-based business transformation.

- Proven track record of leading large-scale transformation initiatives in complex manufacturing and distribution environments.

- Strong stakeholder management and cross-functional leadership capabilities.

- Experience managing large enterprise programs and technology vendors.