Role Summary :

The Senior Internal Controller supports the deployment, execution, and continuous improvement of the Group Internal Control Framework across assigned regions, entities, and shared service operations.

The role acts as a strong second line of defense partner to Finance and operational teams, ensuring effective governance, risk mitigation, and consistent application of internal control standards across entities, shared services, and outsourced environments.

Role Responsibilities :

Internal Controls & Compliance :

- Support the implementation and maintenance of an effective internal control framework across assigned entities and processes, in line with Group standards.

- Ensure controls are properly designed, documented, and embedded within operational workflows (Finance and non-Finance), rather than treated as standalone or compensating controls.

- Perform internal control reviews and walkthroughs covering key end-to-end processes such as RTR, PTP, OTC, Master Data, HR, Supply Chain, and other relevant activities, including those executed by GBS or BPO providers.

- Monitor compliance with company policies, approval workflows, Delegation of Authorities (DoA), and internal control procedures.

Segregation of Duties (SoD) :

- Perform reviews of user access rights and role assignments to identify potential SoD conflicts.

- Coordinate with Finance, IT, HR, GBS, and management teams to remediate SoD issues and strengthen preventive controls.

- Support periodic access reviews and promote awareness of SoD principles across teams.

IC Self-Assessment & Control Evidence :

- Coordinate and support the annual Internal Control Self-Assessment (ICSA) process for assigned entities and processes.

- Ensure timely completion, quality of responses, and availability of adequate supporting control evidence.

- Review ICSA results, identify control gaps or weaknesses, and support management in defining and tracking remediation action plans.

- Contribute to the maintenance of a structured, consistent, and auditable repository of control documentation and evidence.

Process Optimization & Transformation :

- Act as a trusted internal control partner and advisor to management within the assigned scope.

- Provide guidance and hands-on support to reinforce internal control awareness and compliance culture.

- Escalate key risks, control deficiencies, or recurring issues with clear analysis and practical recommendations.

- Work closely with Regional & Country teams, GBS process owners, Group Internal Control, and Internal Audit teams.

- Evolve internal control environment

Stakeholder Management :

- Work closely with :

a. GBS Finance and Operations leaders

b. Accenture delivery and governance teams

c. Regional and country Finance / Operations management

d. Internal Control and Internal Audit teams

e. Other team that required advises from Internal Controller

- Act as a trusted advisor to management teams on internal control, governance, and risk management matters.

Audit & Risk Management :

- Participate in all audit missions within the perimeter and internationally as per Group needs.

- Assess entity-specific risks and recommend local controls to mitigate them.

- Incorporate process audits into the annual audit plan, ensuring all processes are reviewed.

- Conduct risk-based on-site assessments of key suppliers/logistics providers, coordinating with local management and purchasing teams, and report findings for action.

- Escalate key risks, control breaches, or delivery concerns with clear analysis and recommendations.

Key Performance Indicators :

- Internal control compliance and maturity scores

- Timely completion of ICSA and closure of audit findings

- Reduction in control deficiencies and operational risk exposure

- Level of standardization and efficiency improvements achieved

- Effectiveness of internal control training and awareness

Role Requirements :

- MBA / Bachelors degree in finance & accounting

- Minimum 6 years of internal control or related work experience in an internal control, shared services

- Strong exposure to GBS/ SSC/ BPO operating models, ideally including Accenture or similar provider

- Strong understanding of internal control frameworks.

- Solid knowledge of financial processes, risk management, and compliance standards.

- Proven ability to analyse complex processes and recommend practical solutions.

- Strong communication, stakeholder management, and influencing skills.

- Ability to work across diverse cultures and manage responsibilities across multiple countries.

- Advanced skills in ERP systems, data analytics, and Microsoft Excel.

- High integrity and strong ethical judgement.

- Detail-oriented with strong analytical thinking and problem-solving skills

- Proactive, independent, and capable of handling ambiguity.

- Strong project management and change management mindset.

- Excellent command of English (both written and spoken)

- Able to travel