Senior Human Resources Operations Specialist

About Role:

- Were looking for a Remote HR Operations and Employee Engagement Specialist to support our startup clients with day-to-day HR functions.

- This role involves managing key HR processes like onboarding, documentation, performance management, and engagement in a fully remote setting.

Key Responsibilities:

Onboarding & Offboarding:

- Manage the entire onboarding process, including pre-onboarding communication, document collection, induction calls, policy sharing, and ensuring a smooth and welcoming experience for new hires.

- Handle complete offboarding workflows, including documentation, exit interviews, and final settlements in coordination with relevant teams.

Policy Documentation:

- Draft HR policies tailored to the specific needs of each startup client, ensuring clarity, compliance, and alignment with company culture.

Employee Documentation Management:

- Maintain accurate and up-to-date records for all employees.

- Ensure error-free preparation and storage of key documents, such as offer letters and employment agreements.

Performance Management Support;

- Assist in managing the end-to-end performance appraisal process.

- Support quarterly goal-setting initiatives and help teams establish clear KRAs and KPI.

Employee Engagement:

- Build meaningful connections with employees in a remote work environment.

- Plan and coordinate virtual engagement initiatives, such as team-building activities and online events, to foster a positive work culture.

General HR Support & Digitization:

- Take on additional HR responsibilities as needed, including process improvement, data management, and driving the digitization of HR operations to improve efficiency and scalability.

Qualifications:

- Minimum 5-15 years of hands-on experience in HR operations; experience working with startups is a strong plus.

- Strong understanding of core HR processes including onboarding, offboarding, documentation, and performance management.

- Experience in drafting HR policies and managing employee records with a high level of accuracy.

- Comfortable working independently and managing multiple clients or tasks in a remote-first environment.

- Excellent verbal and written communication skills.

- Strong interpersonal skills with the ability to engage employees across different roles and backgrounds.

- Proficiency in using HR software tools, Google Workspace (Docs, Sheets, Drive), and other digital platforms for HR operations.

- A proactive, problem-solving attitude with strong organizational skills and attention to detail.