Senior Employee Relations Manager - IT

A leading global enterprise in the technology and digital services sector is seeking an experienced Senior Employee Relations Manager to support their India and Asia Pacific workforce. This role is a critical part of the Employee Relations Centre of Excellence, providing expert guidance and strategic support on all matters related to employee relations, compliance, policy, and internal investigations.

Role is office based role in Bangalore OR Hyderabad, offering the chance to influence the employee experience in a fast-paced, multicultural environment.

Key Responsibilities:

- Serve as a trusted advisor to business leaders and HR partners on complex ER matters, including grievances, disciplinary actions, and performance cases

- Lead a small team of ER professionals in India and build capability in the region

- Lead end-to-end investigations, including fact-finding, documentation, and recommending resolutions

- Collaborate with legal and compliance teams to ensure risk-mitigated and lawful decision-making

- Interpret and apply employment laws across India and the Philippines

- Support leaders with coaching and consulting to improve team engagement and manage conflict

- Ensure adherence to global ER frameworks while adapting practices to local/regional nuances

- Track ER case data and provide actionable reporting and trend analysis

- Conduct policy reviews and implementations, ensuring alignment with local laws and internal values

- Drive a culture of fairness, transparency, and compliance in employee interactions

Qualifications & Experience:

- Bachelor's degree or equivalent experience in Human Resources, Law, or related field

- 15+ years of employee relations experience with demonstrated capability in handling complex employee relations cases

- Proven track record of conducting objective, timely, and confidential investigations

- Deep working knowledge of India and APAC labor laws

- Excellent verbal and written communication, including conflict resolution and coaching skills

- Strong ability to manage multiple priorities in a fast-paced, matrixed environment

- High ethical standards, integrity, and sound judgment under pressure

- Ability to work independently while collaborating with cross-functional stakeholders globally