The role: The role of a Senior Director - Support Services involves the strategic ownership regarding coordination and execution of operations teams responsible for all technical and customer support. This role will work directly with the USA counterparts to ensure global coordination of our service delivery. In addition, this role will work closely with the operations support and engineering leaders to ensure platform stability, adherence to system documentation and manage the update process to ensure: 1. Customer uptime requirements are handled efficiently and effectively. 2. Customer satisfaction is 100% 3. New platform requirements training and platform awareness. 4. Proactive solution approach 5. Strategic leadership and organizational excellence.

Vishakhapatnam/Vizag

Senior Director - Technical Support Services & Site Enablement 

Job Description for Senior Director - Technical Support Services & Site Enablement  in CORNERSTONE INDIA CONSULTING PVT. LTD. in  Vishakhapatnam/Vizag for (10-18) years of experience. Apply Now!