Senior Director - Delivery Management - IT Services

The Opportunity:

The Vice President - Senior Director - Insights & Data is a senior leadership position responsible for end-to-end delivery management of complex programs, driving profitable growth and bringing customer value. As the Delivery Executive, this role combines strategic leadership, client relationship management, and operational excellence.

Key Responsibilities:

- Oversee large-scale programs (Build/AMS) and ensure timely delivery across multiple geographies.

- Act as the Delivery Executive SPOC for client senior leadership and advisor to shape the program and future roadmap.

- Expertise across program management, pre-sales/solutioning and stakeholder management.

- Drive adoption of GenAI tools, accelerators and automation for delivery efficiency.

- Build and maintain C-level relationships, manage escalations and maintain financial/budgeting control.

- Identify and lead to closure of all new business opportunities; collaborate with Sales and Practice Leadership to shape deals and accelerate growth of strategic offerings.

- Lead and mentor delivery teams, architects, and engagement managers.

- Drive industrialization initiatives.

- Plan the roadmap, build niche skill capabilities and foster innovation proactively for the program.

- Define/enforce delivery governance; monitor KPIs and proactively manage risks.

- Leverage AI, analytics, and automation to enhance delivery speed and quality.

- Expert at setting up new teams and scaling existing teams.

- Flexibility to travel and operate as per client needs.

Our Ideal Candidate:

The incumbent will have 18-25 years of experience in delivery management with a strong project track record and demonstrated P&L contribution to sales. A Bachelor's degree is required; MBA is strongly preferred.

- Displays strong customer orientation, decision making, problem solving, communication and presentation skills.

- Has strong executive presence and entrepreneurial spirit.

- Superb leadership and team building skills with ability to build consensus and achieve goals through collaboration rather than direct line authority.

Note: Looking for ONLY DIVERSITY CANDIDATES.