Senior Content Writer

Designation : Senior Content Writer

Experience: 3 - 5 Years

Location : Chennai

Employment Type : Full Time, Permanent

Role Overview :

- We are seeking an experienced Senior Content Writer to take ownership of technical and business documentation across the organization.

- This role goes beyond content creation and focuses on documentation ownership, quality control, stakeholder collaboration, and process-driven content delivery.

- The ideal candidate should be capable of translating complex technical concepts into structured, user-friendly documentation while ensuring consistency, accuracy, and alignment with business objectives.

Key Responsibilities:

- Lead the creation, review, and maintenance of technical documentation including user manuals, SOPs, process documents, system guides, and knowledge base content.

- Act as a content owner for documentation standards, tone, structure, and quality across teams.

- Collaborate closely with engineering, product, QA, compliance, and business stakeholders to capture requirements and convert them into clear documentation.

- Define, implement, and maintain documentation templates, style guides, and best practices.

- Ensure strong document control practices, including versioning, approvals, audits, and archival.

- Review and enhance existing documentation to ensure accuracy, completeness, and relevance.

- Support and guide junior writers or contributors by providing reviews and content direction where required.

- Manage multiple documentation initiatives simultaneously while meeting timelines and quality benchmarks.

Skills & Qualifications:

- Degree in Technical Writing, English, Engineering, Computer Science, or a related field.

- 3-5 years of experience in technical writing, content development, or documentation-focused roles.

- Excellent command of written English with strong attention to clarity, structure, and detail.

-Hands-on experience with Confluence, SharePoint, MS Office, Google Workspace, or similar documentation tools.

- Strong understanding of structured documentation, version management, and content governance.

- Ability to simplify complex technical concepts for both technical and non-technical audiences.

- Strong organizational, stakeholder management, and time-management skills.

Additional Requirements:

- Ability to work independently in a cross-functional, fast-paced environment.

- High ownership mindset with strong accountability for documentation outcomes.

- Experience in technology, SaaS, product, or regulated environments is an added advantage.