
Description:
Role Overview – Senior Consultant, GBS Advisory
As a Senior Consultant in the GBS Advisory practice, you will play a key role in delivering GCC strategy and transformation programs, supporting Managers and above in analysis, design, and execution.
You will work closely with senior leaders up to Partner level, as well as cross-functional teams and global member firms, contributing to both client delivery and practice development.
This role offers strong exposure to end-to-end GCC programs, global clients, and the design–transform–operate model.
Key Responsibilities
GBS Strategy & Operating Model Design
- Support and co-lead GBS strategy and business case development
- Develop detailed value cases covering cost, productivity, talent, and scalability
- Support location assessments, workforce planning, and feasibility analysis
Target Operating Model & Transition Delivery
- Design key components of GBS Target Operating Models (governance, service scope, sourcing)
- Support transitions across Finance, HR, IT, Procurement, Analytics, and Digital
- Track stabilization metrics and service performance
Digital & Analytics Enablement
- Apply analytics, process mining, and automation concepts within GBS and Outsourcing programs
- Work with digital and AI teams to embed technology into delivery models
Stakeholder & Team Leadership
- Work with client managers and internal team leads
- Conduct project management activities
- Conduct market research and analysis to provide insights to the client team
- Coordinate with cross-functional teams and global stakeholders
- Mentor junior consultants and analysts
Practice Development
- Contribute to RFPs, solutioning, and proposal development
- Support IP creation, thought leadership, and capability building
Note: This role involves extensive domestic and international travel.
Qualifications & Experience
- 5-7 years of consulting or transformation experience
- Bachelor’s degree from Tier 1 college / Chartered Accountant; Master’s / MBA preferred
- Exposure to GBS / shared services / outsourcing strategy, design, and transition management
- Exposure to large-scale, multi-functional transformation programs
- Ability to work effectively across functions, geographies, and internal teams
- Proficient in Microsoft Office Suite (advanced Excel, PowerPoint, and Word)
- Experience in executing technology-led transformation programs
- Expertise in one or more shared services functions such as Finance, HR, Procurement, or IT operations is a plus
- Exposure to vendor management strategy and operations is a plus
- Exposure to technologies such as AWS, Azure, Data Analytics, Automation, and Engineering tools is a plus
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