Industry Consulting Senior Consultant WFO and WFH Anywhere in India Job Description: Responsibilities and Key Skills: - Engage with business users, understand problem statement, and agree scope of engagement - Interview product owners to understand as-is business processes and then develop customer-driven to-be processes - Support the Business by documenting process models and identify opportunities for improvement - Ability to map customer experience using tools like personas, customer journeys etc. - Gather and analyse statistical data from the business areas for supporting business case for change - Research and analyse best in class industry processes to support digitization simplification of customer journeys - Support the Business in planning and designing digital strategies encouraging customer retention and customer loyalty - Bring in industry experience and thought leadership to advise on trends, future operating models and best in class journeys - Develop a deep understanding of the business context and marketplace that our business stakeholders are operating in - Employ process modelling techniques to capture requirements. Work hand-in-hand with the Product Owner and Development teams in order to deliver process improvements - Work with multiple product owners to write develop clear, non-implementation specific epics, user stories and acceptance criteria - Support and contribute to the metrics driven culture within our function Experience and skills required: - A strong background in retail financial services advisory (preferably 5+ years of change management / regulatory projects experience) and a proven ability to quickly understand the business strategy and objectives ( 2+ years of Big 4 Advisory experience ) - Design thinking, ability to manage multiple stakeholder expectations, communicate in a clear non-ambiguous manner, conduct requirements workshops, drive decision making - Experience of working in an FS advisory role, in a similar organization is a massive plus - Experience in documenting business case, business process modelling, requirement elicitation through workshops - Manage projects from inception through design to delivery - An IT background with a solid grounding in technology - Experience of working in both Agile waterfall SDLCs - Communication, group dynamics, collaboration and continuous improvement are core - being best practice driven - 2.1 or higher in a related discipline from an academic institution; Masters a plus

Anywhere in India/Multiple Locations

Senior Consultant - Consulting Industry 

Job Description for Senior Consultant - Consulting Industry  in Aricent in  Anywhere in India/Multiple Locations for (2-15) years of experience. Apply Now!