Senior Associate - Order-To-Cash

Key responsibilities

- Assist in finalizing contractual and engagement terms and ensure seamless coordination with the partners and group controlling team.

- Generate customer invoices from the billing tool in alignment with contracts and agreed terms of engagement.

- Perform debtors ageing and escalate overdue accounts following the escalation matrix.

- Perform cash application of the AR invoices and ensure all the transactions are settled during the period.

- Support timely collections by assisting in regular follow-ups with the group entities.

- Track key operational metrics, analyze performance trends, and generate actionable insights for process improvement.

- Investigate and document routine discrepancies in the OTC process.

- Ensure comprehensive documentation and adherence to internal policies and controls and SOX compliance requirements.

- Support internal, statutory, tax and other auditors by addressing audit queries.

- Identify and recommend opportunities for automation of processes driving operational excellence.

Skills required

- Extensive experience in executing and managing end-to-end OTC cycle including billing calculations, invoice generation basis the contractual terms, payment collections, and account reconciliations with group entities.

- Proven ability to manage timely billing in alignment with customer contracts and organizational policies.

- Strong understanding of internal controls, compliance frameworks, and strict adherence to SLAs and KPIs.

- Collaborative team player with ability to perform under pressure while maintaining high standards of quality and efficiency.

- Familiarity with banking processes (offline and online), SWIFT codes, etc.

- Analytical mindset with demonstrated expertise in OTC reporting and routine problem-solving.

- Proficiency in ERP systems like MSBC, Power BI, billing modules and Microsoft Office Suite.

- Excellent verbal and written communication skills for effective stakeholder engagement.

- Sound knowledge of the relevant GAAP/IFRS. Certifications will be considered as an added advantage.

- Certifications like Lean and Six Sigma are desirable.

- Professional qualifications like CA/CPA/ACCA will be preferred.