Senior Account Manager - Merchandising & Sourcing

We Are Hiring - Account Manager (Business | Merchandising & Sourcing).

Bangalore | Buying House.

Experience: 13+ Years.

Education : Textile/Apparel Management or Business.

Reports To : VP - Account Management & Customer Success.

- We are looking for an experienced Account Manager to lead key customer accounts with full ownership of business delivery, profitability, merchandising, sourcing, and operational excellence.

- This role is the primary bridge between customers and internal teams, ensuring quality products, timely delivery, and strong account growth.

Key Responsibilities:

Customer Account Management:

- Single point of contact for all customer requirements.

- Align on briefs, product expectations & timelines.

- Build strong relationships with brand/buying office partners.

- Ensure on-time, in-full delivery as per agreed specs.

Merchandising & Sourcing:

- Lead end-to-end merchandising, sourcing & production follow-up.

- Coordinate across design, sampling & production teams.

- Manage supplier base for quality, cost & delivery efficiency.

- Track all orders against critical path timelines.

P&L Ownership:

- Own revenue, cost, and profitability for assigned accounts.

- Monitor margins through detailed MIS and analysis.

- Drive cost optimization & vendor negotiation improvements.

Team & Process Management:

- Lead and mentor merchandisers & sourcing teams.

- Build systems, SOPs & dashboards for account performance.

- Ensure smooth order tracking, approvals & dispatch.

MIS & Reporting:

- Manage all account MIS, shipment status & business reviews.

- Present periodic performance reports to management.

- Maintain high data accuracy for informed decision-making.

Key Requirements:

- 13+ years in merchandising, sourcing, or account management (buying house/export/garment manufacturing).

- Strong experience in PD, sourcing, costing & supply chain.

- Proven ability to manage large accounts end-to-end.

- Strong leadership, communication & analytical skills.

- High ownership mindset and execution discipline