Senior Account Manager - IT Staffing - C2H

REQUIREMENT SUMMARY:

The Senior Account Manager in the ITES consulting sector will play a pivotal role in spearheading client acquisition and managing key accounts, particularly focusing on Contract-to-Hire (C2H) IT staffing solutions. This position calls for a strategic individual with the ability to drive revenue growth through effective account management and client relationship building.

Description:

- Level of experience (6 - 12 years) in account management within the IT staffing industry, focusing on C2H solutions.

- Demonstrated success in managing and growing IT staffing accounts, with a track record of achieving revenue targets.

- Exceptional communication and interpersonal skills to build and sustain strong client relationships.

- Strong analytical skills, with experience in forecasting, P&L management, and SLA compliance.

- Proven ability to lead teams and manage projects across various IT technologies.

- Experience with contract negotiations, renewals, and understanding of RFP processes.

- Ability to analyze market trends and competitor strategies to drive business growth.

Key Responsibilities:

- Manage and expand key C2H IT staffing accounts, ensuring seamless delivery and substantial revenue growth.

- Lead the client acquisition process, identifying potential clients and developing strategies to capture new business opportunities.

- Conduct regular forecasting and P&L reviews to ensure financial goals are met and client satisfaction is upheld.

- Oversee contract negotiations, closures, and renewals, ensuring favorable outcomes for both the company and clients.

- Coordinate with cross-functional teams to deliver services across multiple technologies, maintaining high standards of service delivery.

- Conduct performance reviews, handle client escalations, and ensure consistent client satisfaction and retention.

- Participate actively in RFP processes, ensuring proposals are competitive and align with client needs.

- Stay updated on industry trends and competitor strategies to inform strategic decisions and maintain a competitive edge.

Requirements:

- Bachelor's in Business Administration or Management/MBA