Scienaptic - Senior Manager - Information Technology

Senior Manager - Information Technology

Job Description:

We are seeking a skilled Lead IT Infrastructure/IT Manager to oversee org IT operations and contribute directly to our information security initiatives. This position will report to the Head of IT & Security and will combine responsibilities as an individual contributor over specific IT functions. The Lead IT Infrastructure/ IT Manager will play a pivotal role in ensuring reliable IT infrastructure, safeguarding information assets, and supporting compliance with industry regulations.

Key Responsibilities:

IT Operations & Infrastructure:

- Manage Org-wide IT infrastructure including servers, networks, storage, end-user computing, and SaaS platforms.

- Provide direct hands-on support in system administration, troubleshooting, and configuration.

- Oversee IT service delivery in alignment with ITIL practices, ensuring minimal downtime and efficient user support.

- Handle vendor coordination, software licensing, and asset management.

Information Security & Compliance:

- Support the Head of IT & Security in implementing security strategies and frameworks.

- Act as an individual contributor in key InfoSec activities such as:

- Access management and privileged account controls.

- Perform monthly user access review

- Security monitoring, vulnerability assessments, and patch management.

- Incident detection, response, and reporting.

- Maintain compliance with SOC2, ISO 27001, NIST, GDPR, (as applicable).

- Contribute to audits, risk assessments, and the maintenance of security policies and procedures.

- Maintain Risk Register with Up-to-date Governance & Risk Management

- Ensure IT processes adhere to governance frameworks and corporate policies.

- Participate in business continuity planning, disaster recovery testing, and risk assessments.

- Support security awareness training and internal stakeholder education.

Project & Change Management:

- Drive IT and InfoSec-related projects including system upgrades, security tool implementation, and cloud initiatives.

- Collaborate with business units to align IT and security requirements with organizational goals.

- Ensure projects are completed within defined scope, timeline, and budget.

Innovation & Continuous Improvement:

- Identify opportunities to automate IT/security operations and improve efficiency.

- Stay updated on emerging technologies and evolving security threats.

- Recommend tools, processes, and policies to strengthen IT and security posture.

Qualifications:

- Bachelors degree in Computer Science, Information Technology, Cybersecurity, or related field (Masters preferred).

- 8 to 12+ years of IT experience with at least 5+ years in a hybrid IT/InfoSec role.

- Hands-on expertise in infrastructure management (networks, servers, cloud) and

security tools (SIEM, EDR, IAM, DLP).

- Strong knowledge of IT governance, risk, and compliance frameworks.

- Certifications such as ITIL, CISSP, CISM, CISA, or Cloud Security (AWS/Azure Security Specialty) highly desirable.

- Excellent analytical, problem-solving, and communication skills.

Core Competencies:

- Ability to operate as both a strategic partner and an IC.

- Strong technical depth in IT operations with security-first mindset.

- Effective collaboration with cross-functional stakeholders.

- Accountability, attention to detail, and continuous improvement mindset.