Strategic Leadership & P&L Ownership

- Own and drive end-to-end P&L across core business verticals: Retail Sales/Broking, Institutional Broking, Digital Business, Distribution & Partnerships.

- Define and execute short- and long-term growth strategies aligned with organizational vision.

- Identify and unlock new revenue streams, customer segments, and market opportunities.

- Drive top-line growth, margin expansion, and cost optimization.

- Translate strategy into clear execution roadmaps with measurable KPIs.

Revenue Growth & Business Development

- Lead enterprise-wide revenue generation across retail and institutional segments, covering online and offline channels.

- Drive customer acquisition, activation, and retention strategies at scale.

- Build and expand strategic partnerships and distribution networks.

- Increase customer lifetime value (LTV) through cross-sell and upsell initiatives.

- Establish a high-performance sales culture with strong execution rigor.

Digital Growth, AI & Transformation

- Spearhead digital business growth across customer journeys, onboarding and engagement.

- Drive end-to-end digital transformation to enhance scalability, efficiency and user experience.

- Leverage AI, data analytics and automation to enable predictive decision-making, personalization, and performance optimization.

- Optimize conversion funnels, CAC and channel mix efficiency using data-driven insights.

- Partner with technology teams to build scalable, secure and high-performing digital platforms.

Institutional Broking

- Lead and expand Institutional Broking business.

- Institutional Trades and Market maker line of business.

- Strengthen client relationships through research-led engagement and differentiated advisory.

- Collaborate with research and sales trading teams to enhance client coverage and revenue generation.

- Ensure robust governance, compliance, and risk management across institutional operations.

Customer Experience & Market Leadership

- Champion a customer-first approach across all touchpoints.

- Improve customer engagement, retention and satisfaction metrics.

- Drive market share growth across retail and institutional segments.

- Lead product innovation and differentiation to stay competitive.

- Monitor market trends and competitor strategies to maintain leadership positioning.

Distribution & Channel Management

- Build and scale multi-channel distribution models Direct sales, Digital channels, Partner/third-party networks.

- Optimize channel productivity and cost efficiency.

- Ensure strong alignment between sales, marketing, and product teams.

Operational Excellence & Process Optimization

- Streamline and standardize business processes for scalability and efficiency.

- Drive productivity improvements across teams and channels.

- Implement robust performance management frameworks and dashboards.

- Leverage automation and technology to improve reporting and decision-making.

Governance, Risk & Compliance

- Ensure adherence to regulatory requirements and internal policies.

- Strengthen risk management and control frameworks across business operations.

- Maintain high standards of audit readiness, transparency, and governance.

- Collaborate with legal, compliance, and risk teams to mitigate business risks.

Stakeholder Management

- Collaborate closely with internal leadership and key management stakeholders.

- Build and manage relationships with external partners, institutional clients, and industry stakeholders.

- Align cross-functional teams to ensure seamless execution of business priorities.

Leadership & Talent Development

- Lead, mentor and inspire large, cross-functional teams across geographies.

- Build a high-performance, accountable and agile organization.

- Drive talent acquisition, capability building and succession planning.

- Foster a culture of innovation, ownership, and continuous improvement.