SBI - Relationship Manager/Team Lead

Description:

- This role is responsible for leading the Wealth Management Relationship Team, driving business growth through acquisition and deepening of HNI and Affluent client relationships.

- The incumbent will manage sales performance, ensure high-quality financial advisory, and achieve key business metrics such as Total Relationship Value (TRV) and Assets Under Management (AUM) while maintaining compliance and client satisfaction standards.

Educational Qualification :

Mandatory:

- Graduate from a Government recognized University or Institution.

- MBA (Banking / Finance / Marketing) with a minimum of 60% marks from a recognized University or Institution.

- Professional certifications such as CFP / CFA / NISM V-A / NISM Investment Advisor / NISM 21-A.

Post-Qualification Experience :

Mandatory:

- Experience as a Team Lead will be an added advantage.

Key Responsibilities:

Business & Sales Management:

- Acquire, nurture, and grow relationships within the Affluent and HNI client base to achieve revenue and growth targets.

- Increase Total Relationship Value (TRV) and Assets Under Management (AUM) through effective client engagement and cross-selling.

Client Relationship Management

- Conduct Financial Needs Analysis (FNA) and Risk Profiling for clients.

- Manage end-to-end client servicing, ensuring timely execution of transactions and consistent portfolio reviews.

- Promote a full suite of financial solutions including Investments, Life & General Insurance, SIPs, and CASA products.

- Strengthen client relationships through household-level acquisition and retention strategies.

Team Leadership & Performance

- Allocate leads and client portfolios effectively among team members.

- Monitor team productivity and ensure adherence to sales and compliance targets.

- Drive product per customer (PPC) penetration across wealth and banking products.

Compliance & Governance

- Ensure full compliance with internal systems, processes, and regulatory guidelines.

- Guarantee 100% transaction documentation and same-day client instruction execution.

Branch & Market Development

- Conduct investment and insurance seminars and client awareness programs to promote financial literacy.

- Collaborate with branch teams to enhance client acquisition, cross-sell, and channel migration initiatives.

- Undertake additional assignments as entrusted by the Bank from time to time.

Core Competencies:

- Wealth Management and Financial Advisory Expertise.

- Team Leadership and Sales Management.

- Client Acquisition and Relationship Deepening.

- Product Knowledge: Investments, Insurance, CASA, Loans.

- Compliance Orientation and Risk Awareness.

- Strong Communication, Negotiation, and Interpersonal Skills.